What our Customers say...

Cleaning Testimonials

Duct Cleaning - Hannibal, Mo

They were great! So helpful and nice and did a great job with cleaning our ducts. Great company and people!

Carpet Cleaning - Quincy, IL

Cleaned carpets. Arrived on time. Was courteous and finished in a timely manner. Very good job.

Duct Cleaning - Liberty, IL

We had SERVPRO clean our ducts in our home over the summer. We were very happy with their work. It's gross what hides in there, especially in an older home. They can show you too! They also came by today to provide and place new smoke detectors all free of charge! All SERVPRO employees we encountered were respectful, knowledgeable, and friendly. Highly recommend!!

Blind Cleaning - Quincy, IL

SERVPRO did an outstanding job for me!
I was remodeling and I'm a smoker and my mini blinds and vertical blinds were too expensive for me to get new ones!
I didn't know how I was going to get them clean. Not knowing if they did that service or not I called. I don't think they really knew if they could do it or not so I took one of my small blinds to them. They called a couple days later said it was done and it looked brand new!! So I took the rest to them! I am very pleased! They even delivered them!???? so happy Thanks.

Carpet Cleaning - Quincy, IL

Lance was nice and efficient and he cleaned up and he reset my thermostat. It was the little things he did. I am glad that Lance represents your company.

Carpet Cleaning - Quincy, IL

Quick response. I had carpet and stairs cleaned and it all looks great and smells really clean. The team members that came were easy to work with and they got the job done in a timely manner.

Carpet Cleaning - Carthage, IL

Providers were prompt, polite, efficient and friendly. Work was done quickly.

Rug and Vehicle Cleaning - Quincy, IL

Thank you SERVPRO for doing an amazing job each time we use your services. We had our rug cleaned and our car detailed and they look brand new.

We had the pleasure of dealing with Tim. He is friendly, knowledgeable, and most importantly passionate. It is obvious that SERVPRO in Quincy has a sense of pride in the work they do and it shows in the end result. Amazing work, wonderful company, will definitely use SERVPRO again.

Duct Cleaning - Quincy, IL

SERVPRO was prompt in giving us a quote for duct cleaning, wiping down walls, shower cleaning and couch cleaning. The quote was reasonable for the work desired. They arrived early for the job and worked continuously until the job was done. They removed air vents that were painted to the walls without ruining the paint. They showed me pictures of inside the duct work before cleaning. The only thing I would change would be for the walls around the duct work to be wiped down after cleaning and sweeping up afterwards. The lady had wiped them down before the cleaning so there were some places I had to go back and wipe down. I should have asked about seeing after cleaning pictures. The duct machine also left some marks on my carpet but when I pointed them out to the workers, they used the cleaning machine to clean them up. I would recommend SERVPRO.

Duct Cleaning - Quincy, IL 

Great job, excellent price and friendly service! Thank you for the excellent job you did cleaning out our air ducts. Elias was professional, yet friendly and down to earth. He went above and beyond and when he left, he left no trace. The price was hard to beat. I would definitely recommend this to anyone!!!

Floor Cleaning - Monroe City, Mo

Their work at Mark Twain Landing campground has been outstanding.

Carpet & Tile Cleaning - Macomb, IL

The technicians were prompt and professional especially following COVID 19 protocol. My carpet, stairs and tile floors were spotless after they finished. I strongly recommend using SERVPRO for carpet and tile cleaning.

Duct Cleaning - Macomb, IL

We had our ductwork cleaned after our dryer stopped working. SERVPRO was able to work us in quickly despite being an hour from Their location. Elias came in with a friendly and accommodating attitude. He was efficient, kind to our children, and very tidy about his job. Thank you, Elias, for a great experience with SERVPRO!

Tyler did a wonderful job on our carpets! He was prompt, highly professional and had an outgoing personality. He clearly loved his job and we loved working with him!

Carpet & Tile/Grout Cleaning in Nauvoo, IL

We are very pleased with the work done by Tyler Hickman on Friday the 3rd of January. And he was very pleasant while here. We would definitely hire him again.

We are very pleased with the work SERVPRO has done for us. Tim ******* went above and beyond for us. Tim went the extra mile to coordinate others and serve our needs in the area there at a very affordable price. Our property in Warsaw has been restored to its natural pristine state. We cannot thank Tim and SERVPRO enough for the work they have done for us. If you have clean-up and these kinds of service needs - call SERVPRO!

"Tim and Crew,

Thanks for all the cleaning and repairs on my old house. I'll definitely call you in the future if needed."

"If it ain't broke - don't fix it! :)"

"The gentleman explained what they were going to do, which I really appreciated. They were very clean and neat. I appreciated their professionalism." 

"Continue giving great customer service. SERVPRO stands behind its work."

I've heard that there's always room for improvement. However, I am totally satisfied and impressed with SERVPRO of Quincy!

On behalf of the Quincy Hospitality House, thank you for the generous gift-in-kind donation of deluxe carpet cleaning valued at $582.60. Thank you again for your thoughtfulness.

I was extremely impressed with the way the carpet looked after cleaning. Spots that had been there for a while they removed. I will definitely use SERVPRO again for any cleaning!

"The guys did a great job at cleaning my chairs. They look wonderful. I am very pleased with the service." 

"Neil did an excellent job [at cleaning]. He is a very efficient, nice and polite guy. He even did things that were not asked of him."

Dear SERVPRO, I wanted to thank all of the SERVPRO staff who did an outstanding job of cleaning a back bedroom for me. You did a phenomenal job and got rid on an offensive odor in the bedroom. Your staff is so professional and hardworking. I really appreciate what you did. Thank you so much! Such a professional and hardworking company.