Recent Posts

The Benefits SERVPRO of Quincy Can Bring to Your Hospitality Business

11/16/2018 (Permalink)

Owning a business in the hospitality industry involves a unique set of challenges. Especially if your business is successful! You will enjoy lots of customers as a successful business owner, and that’s great! With lots of traffic, your business will experience wear and tear above and beyond the norm so you need to be prepared for these types of events and take a proactive viewpoint to stay ahead of the game.

Having a company such as SERVPRO of Quincy on your team will be a great benefit to you here. SERVPRO  of Quincy professionals are experienced in cleanup after fire damage or water damage, whether large or small, as well as being experts in the area of mold remediation. As a national franchise, we enjoy great business relationships with insurance professionals, so anything that will involve claims will be a breeze when you work with us.

Does your business involve food preparation? Heavy duty cleaning projects for industrial kitchens are all part of a day’s work for the SERVPRO of Quincy team. Going over your kitchen areas thoroughly to get hard to reach places sparkling clean will be something you can enlist us to complete. 

Perhaps your business is as a hotelier. Floors are a concern here, too, but from a different perspective. You will want all your spaces to look as though no one has even been there! Fresh and pristine hallways and lobby areas are great first impressions for your patrons, and a company like SERVPRO of Quincy that has years of experience in cleanups of all kinds will be the perfect answer to this type of challenge.

In the event that your hospitality-based business suffers damage from storms, accidents, machinery malfunctions or any other unforeseen issues that can come out of nowhere, enlist the help of SERVPRO of Quincy to get things back to normal as soon as possible.

Preparing Your Business for Winter Storms

11/16/2018 (Permalink)

Winter is getting closer in the Quincy area. This means that your businesses may be affected by winter storms. These dangerous storms cause damage to property each year, but fortunately, there are ways to protect your business before the storms have a chance to cause any damage. SERVPRO of Quincy is here to give you some tips you can use in order to protect your business from potential storm damage this season!

Protect Your Pipes!

Winter storms are notorious for freezing pipes within your building. These frozen pipes can burst and cause water to flow everywhere. Make sure to check your pipes regularly to see if they need any maintenance. Keep deodorization items around in case water ends up getting onto your carpet. This will help prevent any nasty smells from building up if the water does end up soaking too deep into the fabric.

Get a Generator

There is no telling whether your business will lose power during a storm. Having a generator on hand will allow you to keep electricity running even if the power does end up going out. Make sure to have a generator fully charged and on hand if you ever find yourself in the path of a winter storm.

Update Everyone Regularly

Make sure to maintain consistent communication with all of your employees. Check for weather updates on your phone or computer and plan accordingly if the weather does become severe. Ensuring everyone’s safety is a top priority for you as a business owner, so you need to be able to relay important information regarding any storms to your employees if necessary.

Have a Snow Removal Plan

Oftentimes, severe winter storms come with heavy snowfall. Failure to quickly remove snow will allow it to build up. Built up snow can potentially prevent people from leaving the building if it becomes too deep. It is important to have snow shovels on hand and regularly remove snow from high traffic areas and entrances. Failure to do so can result in injury from slipping and may lead to injured employees and customers.

Being prepared is the first step in ensuring safety during a winter storm. These tips are designed to help you stay ahead of the storm before it can cause damage to your business or property. Make sure to follow them and check the weather regularly this season for any updates on dangerous winter storms that may be coming to your area.

Sometimes, dealing with the effects of winter storms on your business premises may be overwhelming. Do not worry, SERVPRO of Quincy has the tools and experience to help you get your business back to its pre-damage condition!

Why is Your Water Heater Making Noise?

11/16/2018 (Permalink)

Hot water is the lifeblood of your morning; it jolts you awake after you begrudgingly drag yourself out of bed. It’s a must have in Quincy, IL, but what if your water heater is making noise? Is there cause for concern? Odds are you just need to do some proper maintenance. Here are some of the more common sounds that you might hear, and how to go about fixing them. 


Often a humming noise is caused by the element in your heater loosening over time, a natural occurrence as the water flows around it. Simply tightening things up will solve this problem in a jiff. 

Bumping or Knocking

This isn’t actually coming from your unit, but rather the pipes in your walls moving as the heater starts up or turns off. There’s no issue here for your heater, but you should have someone check out your pipes to avoid wall damage in the future. 

Rumbling and Popping

If you hear a rumble or pop coming from your water heater, it’s likely that some amount of sediment has cooled and settled toward the bottom of the element. When the hot water is forced through the sediment that’s gathered, it creates that sort of crackling sound. Simple maintenance should solve this problem, which is more common in older units than their more modern counterparts. A simple water heater flush should clear out that sediment, and the sounds should go away as a result. 

These are the most common noises you’ll hear from your heating unit, but a number of other things can arise as your appliance progresses through the natural wear and tear of daily use. Sediment is naturally going to gather in your heater, but you can also prevent the accumulation through a number of other ways — like a water softener installed in your water line, for example. 

The noises you’ll hear coming from your water heater often aren’t dangerous, but instead are indications that you should give it some proper care. Use the tips above to see what steps you should take, and don’t ever hesitate to reach out to trained professionals for additional help.

As always, if your home suffers a fire, water or mold damage, call the experts today at SERVPRO of Quincy!

Preparedness For Pets

11/5/2018 (Permalink)

Have you accounted for Fido or feline when emergency planning?

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency. 

Pet Emergency Kit lists the below items as essential to building your Pet Emergency Kit. 

Food. At least a three day supply in an airtight, waterproof container. 

Water. At least three days of water specifically for your pets. 

Medicines and medical records. 

Important documents. 

Registration information, adoption papers and vaccination documents. Talk to your veterinarian about micro-chipping and enrolling your pet in a recovery database. 

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and a leash. 

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down. 


Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together.

If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics. 

Familiar items.

Familiar items, such as treats, toys and bedding can help reduce stress for your pet. 


While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don't leave pets behind as they can be lost or injured. 


Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet's owners. 

Be sure to take four-legged friends into consideration when planning for emergencies. Visit for further tips and safety precautions to think about for you or your insured's families' pets, or your tenants pets during a disaster. 

Fires are Preventable!

11/5/2018 (Permalink)

When it comes to you or your insured's properties, there are certain safety precautions that can be taken to help prevent fires. shares the following tips on home fire prevention. 

Electrical and Appliance Safety 

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture. 
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord. 
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker. 

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage and obstructions. 
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks. 
  • Make sure the fire is completely out before leaving the house or going to bed. 

Different Types of Storm Damage

11/5/2018 (Permalink)

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm  remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Visit for more information on storm damage.

When Security Fencing May Be Necessary After a Fire

11/5/2018 (Permalink)

If your building was recently devastated by a fire, you may be asked to vacate the premises until the structure has been fully remediated. While that is the safe thing to do, you may be concerned about the safety of your property while it’s uninhabited. After all, it is not uncommon for damaged or abandoned buildings to become victims of vandalism and theft, and vacancy may attract vagabonds. To keep your property safe, both your Quincy, IL fire remediation team and insurance adjuster may suggest a security fence. Before you install a fence however, there are some things you should do beforehand: 

• Call in all service providers, such as plumbers, electricians and gas suppliers, to inspect your building's internal systems and ensure that all are in safe, working condition. 
• Turn off all utilities. 
• Invest in shutters, storm doors, commercial locks and other means of keeping vandals out. 
• Make a list of damaged and destroyed items.
• Discuss your options with your insurance provider. 

Why You Should Install a Security Border

You never know how long a fire will keep you out of your building. Depending on the extent of the damage, and what kind of damage was done to the internal workings of your building, you may be out of your building for just a few weeks or a few months. If your Quincy, IL fire restoration team informs you that remediation efforts will take months, you may want to install a security fence in the meantime. Not only will a fence keep the bad guys out, but it can also give you peace of mind and reduce your insurance costs. Insurance companies like to see property owners take initiative to protect their properties, and are likely to give you a discount for doing so. On the other hand, if you don't invest in a fence, you may be viewed as a risk, and you may see a bump in your monthly premium. 

Don't risk additional damage to your building by failing to invest in adequate security. Talk to your insurance company about security fence options today.

How to Protect Your Business During a Thunderstorm: 3 Tips

11/5/2018 (Permalink)

When thunderstorms march across Quincy, IL they can cause serious damage to your business. Power outages, downed tree limbs and flooding from a torrential rain storm are all possibilities. However, there are several strategies you can use to protect your business and employees from harm when these storms appear.

1. Keep Your Lightning Rod Maintained

If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year. 

2. Maintain All Trees on the Property 

High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. While trees can add aesthetic beauty to your property, take care to have them trimmed and maintained so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm, where they might otherwise become entangled. 

3. Have a Flood Plan in Place 

A heavy rain storm can cause flooding, which can happen suddenly and cause a considerable amount of damage to your business. Having a flood plan in place can prevent this, especially in the case of mitigation services. Contacting a storm damage and flood cleanup service before the wet season can be a wise choice because if your building should experience flooding, you will have help on hand right away instead of trying to find it during a disaster. 

Your SERVPRO of Quincy business can take a pounding during a rain storm that includes wind or hail. Knowing how to protect your employees, customers and property can give you an edge over bad weather, no matter when it might happen. 

Fire Prevention Week

10/12/2018 (Permalink)

Fire Damage Fire Prevention Week Check out the NFPA's website for more information.

National Fire Prevention Week | SERVPRO of Springfield

Every year the National Fire Prevention Agency sponsors the public observance of Fire Prevention Week during the week of October 9th. It is the longest running public health observance in the United States. The program began in 1925 when President Coolidge proclaimed Fire Prevention Week in order to commemorate the Great Chicago Fire that claimed the lives of more than 250 people, left 100,000 homeless, and destroyed more than 17,400 structures over 2,000 acres of land.

During Fire Prevention Week, the NFPA sponsors programs that educate communities about fire prevention and safety. By bringing awareness to the topic of fire prevention to people of all ages, races and socioeconomic status, the NFPA is hoping to drastically reduce the amount of casualties caused by fire.

You can learn more about the NFPA and their mission here:

SERVPRO® of Quincy is always here in case your home or office experiences a fire damage. Let us help you get your life back on track. We are available 24/7 at 217-223-2993.

Hurricane Michael Helpful Tips

10/11/2018 (Permalink)

You've just been cleared to return to your home or business and find it severely damaged by Hurricane Michael floodwaters.

Provided below is a list of self-mitigation strategies  to limit losses until professional help arrives provided by the IICRC (Institute of Inspection, Cleaning, Restoration and Certification, a nonprofit standards-setting and credentialing body for the inspection, cleaning and restoration industry. 

In order to reduce damages, once floodwaters recede it's important to act quickly. Before you enter your home or business you should check for electrical hazards and structural damage and use proper protective gear like boots, gloves and respirators. Make sure to check for hazardous materials like lead paint and asbestos before starting any construction or repairs. Check out the complete list below.

  1. Act quickly. The longer the water sits and building materials remain wet, the more severe the damage becomes. Mold can grow within 48-72 hours, so it is best to start removing water and begin drying the structure as soon as possible. 
  2. Ventilate affected areas to prevent mold growth. Mold lives off of moisture and organic materials such as paper or particleboard. You can help prevent damage by opening windows if the weather allows it and maintain moderate temperatures inside the structure. 
  3. Assess damage to items and materials. Clarify the type of water that caused the damage such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage when you are salvaging items. The IICRC recommends items that were in contaminated waters such as sewage water or river water be thrown out of disinfected by a professional remediator. 
  4. Take photos. It can be extremely helpful for insurance purposes if you take photos before you begin working, while you are working, and once work is complete. Also, if you are going to throw contaminated items away these items should be documented with photos. 
  5. Expose pockets of saturation. Hidden and concealed pockets of water, such as in layers between building materials, need to be opened for cleaning and drying. For example, wet carpets are typically dried by professionals with industrial fans and dehumidifiers. However, carpet padding acts as a big sponge and should be discarded. Hardwood floors and wooden trim can also be saved if they are dried properly on both sides. Be sure to check out concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  6. Conduct a thorough cleaning. Durable, non-porous materials, such as studs and joints, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. After a careful and thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. If vacuuming, use a HEPA-filter vacuum to remove allergens, fine dust and spores. 
  7. Confirm drying before reconstruction. In order to prevent dry rot and structural damage, it's important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction. 

For more information, call your local IICRC Certified Firm, SERVPRO of Quincy, at 217-223-2993.