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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire is Everyone's Fight

11/1/2019 (Permalink)

FIEF Logo Fire is Everyone’s Fight®

Fire is Everyone's Fight®

Fire is Everyone’s Fight® is a national initiative to unite the fire service, life safety organizations and professionals in an effort to reduce home fire injuries, deaths and property loss by changing how people think about fire and fire prevention.

SERVPRO of Quincy is dedicated to the communities that we serve with this initiative. We are helping spread the word to them about fire and life safety. We currently are partnered with our local American Red Cross in their "Sound the Alarm, Save a Life" smoke alarm install program.

Join the fight

To find out how you or your organization can support Fire is Everyone’s Fight, please contact Teresa Neal at 301-447-1024 or FEMA-FireisEveryonesFight@fema.dhs.gov

Winter Storms: One Storm, Many Hazards

11/1/2019 (Permalink)

Winter Storm Winter Storm Photo by Matt Seymour on Unsplash

Winter Storms can bring many hazards

Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

  • Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
  • Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
  • Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
  • Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO of Quincy to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

Call us 24/7/365:

217-223-2993

A Gym Floor is not a Swimming Pool

11/1/2019 (Permalink)

Wet Gym Floor Repair Tearing out wet wood gym flooring.

Gym Floors and Water Do Not Mix Well

A wooden gym floor is never meant to hold water. So not surprising, when this local schools gym floor was flooded with water, the wood flooring reacted negatively. It wasn't much time before the wooden planks in the floor began to cup or crown.

Wooden planks expand and contract based on the amount of moisture around it. Cupping occurs when individual boards bend upward at the edges.  Crowning is the opposite - the center of the board bends upward, making the middle higher than the edges. If excess moisture gets into your floor, it will cause your floor to either cup or crown.

Even a small amount of water can cause damage to your wood gym floor.  The sooner repairs start, the less time the water has to spread to other areas of your floor - and the sooner repairs begin.

If you ever find your gym floor has become an impromptu water park, please do not wait. Call the experts in Water Cleanup at SERVPRO of Quincy.

Available 24/7/365: 217-223-2993

Straight Line Winds are Dangerous

11/1/2019 (Permalink)

Stormy Night Quincy, IL Straight Line Winds

Straight Line Winds and the Damage They Do

It was July 13, 2015 when Straight Line Winds blew thru the mid-west town of Quincy, IL. The likes of which had never been seen before by most living here. That evening was when one of the greatest windstorms ever recorded in the town cut a mighty path through Quincy, toppling thousands of trees and altering the city's canopy forever.

The damage would be monumental, from both a cosmetic and financial standpoint. Many of the trees that were uprooted or toppled by the 74 mph straight-line winds took houses and other structures with them in addition to flattening vehicles and knocking out power in many places for several days. Many homes and businesses had roofs, walls and windows destroyed by tree limbs and debris. Most were forced to just have temporary board up services while they waited their turn for mitigation and water cleanup.

It would be weeks for some, months for others, to get their homes, businesses and lives back together. But with the help of professional clean up companies like SERVPRO of Quincy, many were back quicker than they expected.

When you find yourself in the storms of life, call the experts at 217-223-2993

Halloween - Fire Prevention

10/2/2019 (Permalink)

Flaming Jack-o-lanterns Halloween Fire Safety Tips!

Halloween - Fun & Scary

October is here. That means Halloween is close at hand. It is a great time for families and friends to gather, carve pumpkins and eat a lot of candy. But, there are a few safety tips you need to follow during this time of year. Because, Halloween can be fun & scary, but really scary if you do not follow simple Fire Safety tips.

Make Halloween safe for your little monsters!

Here are five simple Halloween Fire Safety tips:

1.) Use a battery-operated candle or glow-stick in your jack-o-lanterns, instead of regular candles.

2.) When choosing costumes, stay away from long trailing flammable fabrics.

3.) Dried flowers, cornstalks, crepe paper and plastic can catch fire easily. Keep all of your decorations away from heat sources, including candles, light-bulbs and heaters.

4.) Teach children to stay far away from open flames, including candles in jack-o-lanterns, bonfires and tiki-torches.

5.) Remember to always keep decorations away from every exit, to not block escape routes. And make sure all smoke alarms in the home are working properly.

Following these simple but effective Fire Safety Tips will help insure that your little monsters have a safe, fun and memorable Halloween.

SERVPRO of Quincy: Fire Prevention Week

10/1/2019 (Permalink)

Home escape planning and practice. Prepare your home escape plan and practice often.

Fire Prevention Week 10/06 - 10/12

SERVPRO of Quincy would like to remind all of our family and friends about Fire Prevention Week. This year it is from Sunday 10/06 thru Saturday 10/12. We will focus today on how to make a Home Fire Escape Plan.

Setup your Home Fire Escape Plan

10  Easy Steps

1.) Draw a map of your home. Show all doors and windows.

2.) Visit each room. Find two ways out.

3.) All windows and doors should open easily. You should be able to use them to get outside.

4.) Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.

5.) Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place. Pick something that doesn't move.

6.) Make sure your house or building number can be seen from the street.

7.) Talk about your plan with everyone in your home.

8.) Learn the emergency phone number for your fire department. Plus... 9-1-1

9.) Practice your home fire drill! At minimum, twice per year.

10.) Make your own home fire escape plan using the map you created in Step 1.

If a fire does happen, please follow these steps, your safety is what matters. The physical stuff can be replace; You can not be!

Information gathered from: https://www.nfpa.org/fpw

SERVPRO of Quincy and National Fire Protection Association

8/16/2019 (Permalink)

NFPA Fire & Life Safety Ecosystem visit www.nfpa.org/ecosystem

Safety: Don't take it for granted.

Do not take your safety for granted, when it comes to fire prevention and protection. To minimize the risk and help prevent loss, injuries and death from fire, electrical and other hazards we recommend following the framework of the NFPA Fire & Life Safety Ecosystem.

Eight Cogs Working Together 

The Ecosystem contains eight key interdependent components or cogs in the wheel. When they work together, the Ecosystem protects everyone. If any one of the components is missing or broken, the Ecosystem can collapse, often resulting in tragedy. Most life safety incidents and tragedies can be traced back to a breakdown of one or more components.

NFPA & SERVPRO of Quincy

NFPA is committed to promoting the Fire & Life Safety Ecosystem to protect people and property against evolving safety threats, and wants to work with others, like SERVPRO of Quincy who want to be part of this critical system.

If you experience a Fire loss, SERVPRO of Quincy is always here to help.

24/7/365      217-223-2993

Source information can be found here:

NFPA Fire & Life Safety Ecosystem 

Big Pipes = Big Mess

8/16/2019 (Permalink)

8" Water mains had burst

Big Pipes Burst - Big Mess Happens

A very large prominent commercial business building, housing many great Quincy businesses had a very big problem. The main 8 inch water lines which supply the over 200,000 square foot facility with building and life saving fire protection throughout, heaved up and burst. This caused a major problem for the commercial business which housed the incoming water supply lines. This business was immediately faced with water and mud covering their entire 20,000+ square foot space. 

Everything wet, but work needed to go on.

The property manager immediately called SERVPRO of Quincy, the trusted name in the Quincy, IL area for water cleanup. Everything in this business was effected by the water and mud. The showroom, the offices, the restrooms and the majority of their warehouse area. But, the work needed to go on. Our crews worked well into the night extracting water and mud, so the business could stay open to their customers the next business day.

No matter the size of your business, SERVPRO of Quincy can handle the job. We are available 24/7/365. 

217-223-2993

Tornado Basics

7/24/2019 (Permalink)

Know the Basics in Severe Conditions.

What is a Tornado?

Tornadoes are the most violent of all atmospheric storms. A tornado is a narrow, violently rotating column of air that extends from the base of a thunderstorm to the ground.

Where to Tornadoes occur?

Tornadoes can occur anywhere, at anytime if the right atmospheric conditions are present. So, anytime you are near a thunderstorm, you need to be prepared and ready for a possible tornado.

How many tornadoes occur in the U.S. each year?

According to Wikipedia, there have been 1,267 preliminary filtered reports of tornadoes in the United States in 2019, of which at least 918 have been confirmed. 

What is the difference between a Tornado WATCH and a Tornado WARNING?

A Tornado WATCH means conditions are favorable for tornado activity.

A Tornado WARNING means a tornado has been reported by spotters or indicated by radar and there is a serious threat to life and property to those in the path of the tornado. ACT now to find safe shelter immediately.

Cleanup after a Tornado?

Call the experts in Storm and Tornado cleanup: SERVPRO of Quincy is ready and able to help you and your home and/or business board-up and cleanup after a Tornado.

24/7/365:  217-223-2993 

For more Tornado information, please visit this source: The National Severe Storms Laboratory

SERVPRO® of Quincy wants you to be Prepared for Storms

7/24/2019 (Permalink)

Emergency Supply

Summer Storms: Are you Prepared?

After a storm or emergency, you may need to survive on your own for several days. Being prepared means having your own foodwater and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Basic Disaster Supplies Kit

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

All information available at: READY.GOV

Download the Recommended Supplies List (PDF)

Faster to Any Quincy Area Water Disaster

7/5/2019 (Permalink)

SERVPRO of Quincy is Faster to Any Size Disaster

Water Emergencies Don't Wait

Water emergencies do not wait for regular business hours. They seem to occur at the most inopportune times. SERVPRO of Quincy provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home or business and gets absorbed into floors, walls, furniture, and more.  We arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Need Emergency Service?

Call us 24/7: 217-223-2993

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Seepage = Not Covered

7/5/2019 (Permalink)

Quick Response = Quick Results

Why isn't this covered?

With all the recent rainfall and flooding in the area, many homeowners and business owners alike have been dealing with unwanted water.

Many are finding out, some for the first time ever, that their insurance does not cover "Seepage". Water coming inside through porous material, small cracks or holes in the foundation. Most insurance policies cover broken pipes, busted water heaters, drain back up and even sump pump failure if the proper endorsements have been added to the policies. But with the record amount of rain and flooding in the area many are experiencing "Seepage" which is Not covered under any policy. This falls under the category of "Maintenance", of which the homeowner or business owner are responsible.

We can Help...

Even though you may not be covered for this type of damage, we can still help. Regardless of coverage, you will still need to dry and clean your property properly to prevent further damage. We can assess the situation and give you an estimate on what it will take to make it, "Like it never even happened."

Call us today for a Free Estimate on your Water Cleanup

24/7:  217-223-2993

Water is Great if it is your home, but not in your home.

6/7/2019 (Permalink)

Water belongs to the ducks. Photo by Kateryna Moskalova on Unsplash

Finding your basement is now a pond.

Water is great if you are a duck, it is your home. But, not so great if it is covering your basement  floor and ruining your stuff. With all the recent heavy rains in our area, many people are finding this a very real problem.

What should you ask yourself if you find this situation?

  1. Do I know the source? Has the source been stopped?
  2. How bad is the damage?
  3. How long has the water been sitting? When was the last time you remember it was dry?
  4. What type of water are you dealing with? Clean? Outside? Sewage?
  5. What type of flooring and contents have been effected?

If you answered any of these questions with an "I don't know.", you need to call the experts at SERVPRO of Quincy. We are trained professionals in the water cleanup and drying process. We will access the situation and determine the best course of action dependent upon the answers to these questions. If you do have the answers to these questions, this will help speed up the process and help us come to your home or business properly equipped and ready to help you make it... "Like it never even happened."

Call us today and leave the water to the ducks.

24/7/365:   217-223-2993

SERVPRO of Quincy Service Policy

6/5/2019 (Permalink)

We are Here to Help!®

Keep Calm...

SERVPRO of Quincy is always here for you in your time of need. We have the training and experience needed to get you through any size disaster. We know that when the unexpected happens, you need someone you can rely on and trust for help. An immediate response is a crucial part in getting things back to, Like it never even happened.

Our Service Policy insures that we:

  • Contact you within 1 hour from the first notice of loss, to arrange for service.
  • Are on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal and possibly written briefing of services needed within 8 hours of on-site arrival.

Call SERVPRO...

If a disaster occurs, we are always here for you! Call us 24/7/365 at 217-223-2993

Please note: Exceptions to our service response times may apply if a storm event occurs.

One-of-a-Kind Service: Emergency Response Program

6/5/2019 (Permalink)

Unique and Better

What sets SERVPRO of Quincy apart from other area restoration companies? It is our Emergency Response Program.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO® Emergency READY Profile Advantage

  • A no cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO® of Quincy as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call Us Today To Get Started!

                      217-223-2993

Constant Rain and Flooding, can lead to Mold

6/5/2019 (Permalink)

Flooding brings more than water problems.

When the flood waters recede...

Flood damaged homes and businesses are very likely to experience mold damage as water and moisture permeates the structure of the building for an extended period of time. Mold organisms are found almost everywhere and only need 3 essential elements to grow: moisture, humidity and a cellulose food source (ie: wood, carpet, drywall). If you have a flood damaged home or business, keep an eye out for discoloration on surfaces and the tell-tale musty odor.

If you notice or suspect mold in your home or business, these are things you can do.

  • Control the moisture. After a flood, the water must be extracted and the structure dried properly.
  • All porous materials (drywall, carpeting, and ceiling tiles) with mold growth should be discarded.
  • Heating and air conditioning filters need to be changed. The system will need to be inspected by a professional and may need to be replaced. Duct work will need to be cleaned.
  • Appliances that contain insulation should be discarded as they may harbor mold spores that cannot be seen.
  • Non-porous materials and surfaces will need to be professionally cleaned depending on the extent of the damage. Remember, if clean up is not handled appropriately, it is likely that the mold spores will spread.

Avoid the Mold, call for Assistance

Contact SERVPRO of Quincy. We are available 24/7/365. Please call us at 217-223-2993

Emergency Response Program = Commercial Job

4/9/2019 (Permalink)

From Alter to Altered

It was late on a Saturday night when the call came. There had been a wedding earlier that day and guests were now gathering at a local hotel to celebrate the event. The bride and groom were ready for a quiet, comfortable night in their honeymoon suite. But little did they know, their Alter plans would soon be Altered plans.

It seems that there was a malfunction with the heat in their room, which set off the sprinkler system, flooding their suite and several other rooms.

Emergency Response Program

One week prior to the water loss, our SERVPRO of Quincy salesman had completed an Emergency Response Profile (ERP), for this hotel. The hotel manager was frantic to get hold of someone to ease the mess of this catastrophe. Then, she remembered the ERP. She made the call and SERVPRO was on site within a short period of time, helping eradicate the problem.

All was not lost, due to the system put in place by completing the Emergency Response Program for this hotel. The situation was dealt with and the damage minimized, because of the follow through of a great program.

Business and Commercial Loss

4/9/2019 (Permalink)

Any Size Loss Can Be Devastating

No matter the size or scope of your business, any size loss can be devastating. Whether it is a large apartment complex, small rental duplex or a single store front. A loss of any kind requires the knowledge and intricacies not only of how to handle the loss itself but also the insurance policy, to insure the business stays intact and gets the maximum benefit of that policy.

The SERVPRO of Quincy Difference

The difference in Quincy, IL is SERVPRO. Dedicated to helping businesses and commercial accounts with the knowledge and experience necessary to restore and keep them operational. With a dedicated team of professionals, we at SERVPRO of Quincy strive for excellence. Wanting to treat the business the way we would want to be treated, all while making it... Like it never even happened.

Plan Ahead: May 4th is Wildfire Community Preparedness Day

3/29/2019 (Permalink)

In 2018, there were 55,911 wildfires in the U.S., which burned 8.6 million acres, according to the Insurance Information Institute. Nearly 90% of wildfires are caused by humans. 

Help reduce your community's wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit wildfireprepday.org.

Keeping Your Pets Warm During Freezing Temperatures

1/28/2019 (Permalink)

With extremely cold days ahead, it is important to not only keep yourself warm but also your pets.  Like us, they can suffer from hypothermia and frost bite. Their paws are in direct contact with the ground and their ears are exposed. However, there are a few things you can do to make sure your furry friend is safe.

Pets living outdoors should have a dry and draft-free house where they can lie down comfortably but also small enough to hold their body heat. It should be raised a few inches off the ground and have cedar shaving or straw. Make sure the entrance is not facing the wind.

Your pet’s food bowls should be switched to plastic. Your pet’s tongue might freeze to the bowl if it is metal.

When using anti-freeze make sure it is out of reach of your pet. Anti-freeze tastes sweet but is deadly to your animal. If they step in it, they might lick it off their paws. There are pet friendly products you can use.

Keep your pets safe in this cold weather.

2019 Resolution: Plan Ahead

12/28/2018 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens" in 2019. 

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact, shut-off valve locations and priority areas. The ERP also establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes - resolve to be READY. Call SERVPRO of Quincy today to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2019.

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility
  • A concise profile document containing only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establishes SERVPRO of Quincy as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information

Winter Weather WORRIES

12/28/2018 (Permalink)

Winter weather can bring about more issues than just slippery road and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property. 

Frozen Pipes

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. 

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses
  • Open kitchen cabinets to let warm air circulate near the plumbing
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes
  • Keep your heat set to the same temperature both day and night

Ice Dams

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, "check for waster stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication than an ice dam has formed and water has penetrated the roof membrane."

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. 

If winter weather causes water damage to you or your insured's property, SERVPRO of Quincy is only a call away, 24/7, ready to restore to preloss condition. 

Dangers of EXTREME Cold

12/28/2018 (Permalink)

While your home can get damaged due to winter weather and extreme cold, your personal health is also at risk. 

Fifty-three people died and three were injured due to extreme cold in 2015.

It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia. 

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If somebody's body temperature is below 95 degrees Fahrenheit, seek medical attention immediately.

To avoid these conditions, stay indoors if possible, if not, dress warm in layers and try to keep dry.

What Are You Doing to Prevent Water Damage in Your Quincy Home?

12/24/2018 (Permalink)

We here at SERVPRO of Quincy are experts when it comes to water damage. With over 10 years in the restoration industry, we’ve seen it all. Though our specialty is restoring your home to preloss conditions after you suffer water damage and making it “Like it never even happened,” we have some tips for how you can prevent any future water damage to your home.

  1. Watch Your Water Bill

    • So often, homeowners don't realize there's a leak until major damage is done. If your water bill seems unusually high, there may be something going on behind the walls or beneath the floorboards. Monitor your bill closely to catch any potential leaks early.
  2. Investigate Leaks Promptly

    • If there is a water leak in your home, it is imperative that you take care of it quickly. Moisture in your home that is left untreated can result in mildew or mold and even structural damage to your property. Additionally, water damage that isn't treated within 48 hours could potentially become contaminated.
  3. Be Careful Where (And What) You Plant

    • Some plants, such as willows, elms, and maples, have invasive roots that could cause problems for your property. Before planting a tree, find out about its root system. Never plant a tree less than 10 ft. from your home's foundation; trees with invasive roots may need to be even further (25 to 50 ft. away) in order to ensure the roots don't damage your water and sewer lines.
  4. Ensure Proper Drainage

    • Clear your gutters regularly to make room for rain water. Downspouts from your gutters should be directed at least 5 ft. away from your home. It is best to have the water flow onto a hard surface (such as a driveway) or to have a splash guard designed to spread the water and keep it from puddling on the ground.
  5. Check Home Appliances Regularly

    • Oftentimes, flooding in the home is caused by a leak from a fridge or dishwasher, etc. Check and maintain your home's appliances regularly, and follow the manufacturer's directions to fix any possible leaks. It is also a good idea to regularly replace the hose for your washing machine. Leaky hoses are a common cause of residential water damage.

Of course these are just some ways to prevent water damage. Unfortunately, not all forms of water damage are preventable. Disaster can strike at any moment, no matter how prepared you may be. We hope it doesn't happen to you, but if it does, call SERVPRO of Quincy and we'll make it "Like it never even happened."

217-223-2993

How to Remove Mold From Basement Walls

12/3/2018 (Permalink)

When it comes to removing mold from a basement wall, there is no one answer. There are a lot of factors that go into determining if you can remove the mold and how to do it. But before we dive into determining if mold can be removed from a wall, we first must understand what mold is and how it grows.

What is Mold?

Mold is a living organism, or more precisely, it is a fungus. It tends to grow in dark and damp environments and it feeds on cellulose. Cellulose is an organic material that can be found abundantly in drywall, cardboard boxes, carpets, wood, clothes, and curtains. You won’t usually find mold on metals and plastics since they don’t contain cellulose. A quick look around your basement and you can see that there are many places where mold can grow if the conditions are right.

Can Mold Be Removed from Walls?

Now that we know what mold is and how it grows, can it be easily removed from your basement walls? Well, it depends on what your walls are made of and whether they are painted. If the mold is growing on painted drywall or painted concrete, then you may be able to wipe the mold off. You can use a household cleaner that is made to remove mold and spray it down, scrub it off, and wipe it clean.

If the mold is found growing on unfinished drywall, then you might have a problem. Due to the porous nature of the drywall, the mold may be embedded into the drywall and won’t be able to be wiped clean. It is usually best to remove the drywall with the mold and replace it with new drywall.

With unfinished concrete walls, you obviously can’t easily remove and replace the concrete walls like you can with drywall. With concrete walls, you will want to scrub off any mold you can see and then soak the area with a mold cleaner. The cleaner should soak into the concrete and kill off any mold or mold spores that are hiding out underneath the surface.

Household Cleaners May Not Be Good Enough

If you walk down the household cleaners aisle at the grocery store or look up DIY mold cleaning solutions on the web, you’ll notice there are a lot of solutions and recipes to clean/kill/remove mold. While these may seem to do the job at first, most do not remediate the mold problem. Weeks later, the mold can return. Even the mold that has been killed can be harmful to one’s health if not removed. A quick search on the Internet shows some recommend a bleach solution while others say that it isn’t effective or healthy. So what is one to do?

Other Problems That You Need to Be Aware before Cleaning Mold

If you do try to clean or remove mold from your walls, be sure to wear ventilation to protect yourself. Inhaling mold can possibly be dangerous to your health especially when you do not know what type of mold you are dealing with.

Another problem with trying to clean mold on your own is that by scrubbing and cleaning and removing it, you may be unknowingly spreading the mold spores elsewhere. If you are scrubbing mold off a wall, the mold spores can quickly and easily become airborne and travel to other parts of your basement and home. Think of mold like a cup of fine flour. If you throw that cup of flour in the air, the tiny bits of flour can travel easily through the air and spread everywhere. Mold spores are even tinier (can’t be seen by the human eye) and can spread even easier and farther.

What’s the Best Way to Remove Mold from Basement Walls?

If you discover mold growing on a wall or walls in your basement, the best thing might be to call a professional mold remediation team like the team at SERVPRO of Quincy. The mold remediation team at SERVPRO of Quincy has the tools and equipment to inspect and assess the damage and determine the right steps to take to contain the mold, remove the mold, clean the contents, and restore your basement. They will also identify the cause of the water or moisture and either stop it or provide a solution to stopping it so that it doesn’t cause mold growth in the future.  

One last piece of advice; if you discover mold in your basement, leave it alone. If you disturb the area, the mold spores can become airborne and spread elsewhere. Give SERVPRO of Quincy a call anytime 24/7 if you find mold in your basement.

How to Tell the Difference Between Mold and Mildew

12/3/2018 (Permalink)

It’s actually pretty common to mistake mildew for mold or mold for mildew. They both, in fact, are fungi that can be found in homes. They both thrive off of moisture and darkness which is why you usually find them present in bathrooms, basements, crawl spaces, and under sinks. So what is the difference between mold and mildew? Are they both bad for your home? Below we will cover the characteristics, dangers, and treatment of both.

What Does Mold Look Like? What Does Mildew Look Like?

Mildew is a specific type of mold that grows on the surface of things. It can appear as a flat, patchy or powdery discoloration. It’s typically white or brown that can turn yellowish or black as it grows. Due to the fact that mildew grows along the surface, it can usually be wiped off very easily. It does become a little more cumbersome to clean when the mildew grows on a porous surface like tile grout or fabrics.

Unlike mildew, mold not only grows on the surface but below the surface also. Mold is usually black, green or blue in color. It can appear either fuzzy or slimy. Since mold tends to grow underneath the surface, once it has been spotted it can usually mean there’s more mold damage beneath the surface. For instance, if you spot mold growing on your wall or ceiling of your Quincy home, there’s a good chance that it didn’t start there. It most likely started beneath the surface of the drywall from a water leak or high moisture content. In fact, it could have started somewhere else and spread to your drywall on your ceiling and/or wall.

The Smell of Mold and Mildew

Another sign of mold and mildew is a distinct odor. The smell of mildew is foul and smelly. It can smell like dirty laundry or a forest during the rain. One of the most common times people get a whiff of mildew or the start of mildew is when they forget to remove wet clothes from their washer for a few days.

Mold tends to have more of a musty, pungent smell. Most of us have gotten a little too close to mold and smelled its pungent odor when we’ve opened a food container in our fridge that hasn’t been opened in weeks, if not, months. Mold is a common occurrence on foods due to the fact that mold feeds and grows off of food and organic matter.

Can Mildew or Mold Cause Damage?

Mildew is typically not dangerous or harmful. It can usually be cleaned and removed easily. It may look unsightly but it won’t typically damage grout, tile, or surfaces. With mildewy clothes, you can simply wash them with detergent and it will remove the mildew.  Mildew can, however, cause damage to crops. Mildew growing on crops out in the field can cause the crops to rot or bruise.

Mold, on the other hand, is not so kind to your home. Mold, if caught early, could be removed without having to replace any structure. This issue is that mold usually isn’t discovered until it has caused extensive damage to a home’s structure. Since mold flourishes under the surface, the damage to walls, ceilings, floors, insulation, siding, and framing has already been compromised. In many instances, the structural materials affected need to be removed and replaced.

Is It Bad or Is It Just Mildew?

If in doubt about whether you have a mildew problem or a mold problem in your home, it’s always best to call the mold remediation professionals at SERVPRO of Quincy. They have the expertise and know-how to identify the problem and take immediate action if it is property-destroying mold. It doesn’t take much for mold to thrive and grow and until it is stopped by mold remediation pros, it will continue to cause damage to your home. Call SERVPRO of Quincy for an evaluation of your home's mold problem.

What to Do if Your Basement Floods

12/3/2018 (Permalink)

With the recent storms and flooding, many homes throughout the Quincy area may have suffered from the unfortunate event of a flooded basement. There is nothing so frustrating as looking down your basement stairs and discovering that your basement is now under water along with all of the belongings that you have stored down there. So you’ve discovered a lake in your basement, now what do you do? Below we will cover things you should and shouldn’t do and how to ultimately clean and restore your flooded basement.

Be Careful - Water and Electricity Do Not Mix

If there is standing water in your basement, do not go near it. You should not assume that the power has been cut off by the home’s circuit breaker. If your home’s circuit box is located in a dry area of your home, then you should check the breaker box to see if the circuits powering the basement have been tripped and are off. If you have a hot water heater or furnace in the basement, they should be powered off also from the breaker box.

If you are unsure if all of the power is off in the basement, then wait until the water has completely resided or call an electrician or professional flood cleanup company. They will know what to check or who to contact to ensure there is no power going to the flooded basement.

You Don’t Know Where That Water Has Been

The second danger with a flooded basement is that you don’t know where the water originated. While it could be rainwater that has pooled up once the sump pump went out, it could also be from the municipal sewer system backing up. When the local sewer system floods and backs up, it heads to the lowest points first, which are basements. Some home’s main sewer pipes have check valves to prevent the sewer system from backing up into their basements, but many homes do not.

If your basement has a floor drain or bathroom, the sewer system may back up into your basement. Obviously, you don’t want to get anywhere near that water as it can be harmful to your health. Since you don’t know where the water has come from, it's always better to be safe than sorry. Wait until the water has resided and try to avoid any skin contact with the water. Even if it isn’t sewage water, it could contain other chemicals and contaminants from your basement or the flood waters outside your home.  

So What Should Be Done If A Basement Floods?

As you can see, there are a lot of dangers from a basement flooding. The best thing to do if your basement has flooded is to call a water damage cleanup company, like SERVPRO of Quiincy. They have the expertise, equipment and tools to remove the water, dry the basement, remediate any mold and restore your basement.

Once the water in the basement subsides or has been pumped out, then it’s a matter of removing all the water soaked items like furniture, storage boxes, area rugs and more. If there is carpeting in the basement, it will probably need to be commercially vacuumed to extract the water. If there is drywall in the basement, then it may need to be removed or at least partially removed. Drywall can absorb the flood waters and if not removed or dried right away, it can lead to mold growth. All wood and porous surfaces must also be treated to prevent mold from growing. There are a lot of areas in a basement where the water can seep into and lead to extensive mold growth and damage.

Don’t Risk Further Damage. Contact the Water & Mold Damage Cleanup Professionals.

A flooded basement can be a huge mess that can quickly turn into an even bigger mess. That is why you should trust the professionals at SERVPRO of Quincy to clean up your flooded basement and return it back to normal. You can count on us to make it, "Like it never even happened."

Stagnant Water

12/3/2018 (Permalink)

Stagnant water, also known as standing water, is a body of water that does not flow or go away in a timely manner. This can be a small puddle in your backyard or a puddle in your crawl space. They both can result in problems for you and your home. The puddle in the backyard can become a breeding ground for mosquitoes and the puddle in your crawl space can result in damaging mold growth.

Stagnant water can come from any source. It can be clean water from a leaky water pipe or faucet. It can be from rainwater which is likely with the stagnant water in your yard. Or worse, it can be from a sewer line in your home or a sewer backup in your neighborhood. While the sewer water or black water, as it is known, can be the most dangerous to one’s health, they can all lead to mold growth, bacteria growth, and mosquito problems. The clean water can mix with debris, bacteria, and organisms and result in mold growth and other problems.

The Hidden Dangers of Stagnant Water

One of the problems with stagnant water is when it is hidden from our daily view. This could be some standing water hidden behind a woodshed that we never see or stagnant water that sits undisturbed and unseen for months in our crawlspace or basement. It is that time that can ultimately lead to extensive damage to your home.

The longer stagnant water sits in your crawl space, basement, bathroom, or garage; the more time it has to promote mold growth in your home. Once the mold has begun, it usually won’t stop growing until it is found and remediated by professionals, like those at SERVPRO of Quincy. Given a little bit of time, mold can grow quickly on the floor joists, ducts, floors, walls, insulation and other surfaces nearby. Given a few months, mold can lead to structural damage to your home and spread throughout the home through the air or ducts.

What to Do If Stagnant Water is Found

If you find stagnant water right away, you may be able to remove the water without much damage. You need to vacuum or pump out the water and completely dry the area. You also need to remove any materials that got wet including clothing, furniture, carpet, padding, insulation, and drywall. Once all of the damaged materials have been removed, you can sanitize the area to ensure that mold and bacteria don’t grow. While this may be good enough, many times it doesn’t work completely. Days or weeks later, the homeowner discovers mold or bacteria growth where they thought they had dried and cleaned everything.

The Best Thing to Do If Stagnant Found is Found

The danger of water getting into your subfloors, drywall, and structural beams is that they aren’t easy to get dry. They tend to soak up the water which can lead to mold growth in a day or two. That is why it is always best to call water damage experts to professionally remove, dry, clean and repair your home from water damage. Professionals, like those at SERVPRO of Quincy, have seen and dealt with all kinds of water damage and know exactly how to handle your situation to ensure all the damage is removed and restored completely. This can include bringing in commercial dryers, dehumidifiers, and other equipment to completely remove all the water and moisture from the area. They also have industrial cleaners and tools to check and remove all the water and remediate any materials with mold growth.

It Doesn’t Take Much Water to Do Damage

It only takes a little puddle of water to create a lot of damage in your home. It’s always a good idea to check for standing water in your crawl space, basement, garage and other areas where it may occur on a monthly basis. You also want to make it a habit of checking inside, under and around your home after huge rain showers have rolled through your area. Not only may you spot trouble areas inside your home, but you may find trouble areas around your property where the water can lead to a mosquito infestation or stream back into your foundation and into your crawl space.

If you do find stagnant water inside your home, you can try to remove it as quickly as possible or call SERVPRO of Quincy to remove it for you. Not only will we remove the water but we will be able to evaluate your property for any damage or potential damage from the standing water. We will be able to keep your small problem from turning into a much bigger problem down the road.

Work Place Water Damage is Restored by SERVPRO

11/29/2018 (Permalink)

The Different Causes of Commercial Water Damage | SERVPRO of QUINCY

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Quincy will get you back up and running again. Call us anytime 24/7 at (217)223-2993 for fast help.

Celebrate Safely This Holiday Season

11/29/2018 (Permalink)

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season - however, if they are not used carefully your holidays may go from festive to frightening. 

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season. 

  • Place Christmas trees, candles and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions. 
  • Always unplug tree and holiday lights before leaving the property or going to bed. 
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed. 
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees. 
  • Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains - away from your stove top. 
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave. 

SERVPRO of Quincy Franchise Professionals wish you a safe and happy holiday season!

Are You Winter Weather Ready

11/29/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. 

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. 

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard. 
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 
  • Ask SERVPRO of Quincy Franchise Professionals about and Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. 

When winter weather strikes, call SERVPRO of Quincy to strike back. 

Sewage System Backups

11/28/2018 (Permalink)

The reason you should choose SERVPRO of Quincy is because we are not afraid to get down and dirty. SERVPRO of Quincy has the expertise, experience, and equipment to safely remediate sewage damage in your home, business, or crawlspace. 

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. 

Sewage Backup or Toilet Overflow? Call Us Today – (217) 223-2993

There are three major types of water. SERVPRO of Quincy will inspect the water to determine its type and then plan the appropriate response to safely restore your home or business back to preloss condition. 

The Three Types of Water Damage:

Category 1: "Clean Water"

This is water from a clean source, such as a broken water supply line or faucet. If left untreated, Category 1 water can quickly escalate into Category 2 or 3 water depending upon factors such as time, temperature, and contact with contaminants. 

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for Category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow. These sources may infect the water with bacteria and viruses. Category 2 water can quickly turn into Category 3 water if left untreated. 

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. Category 3 water may contain untreated sewage, harsh chemicals and microbes.

The Benefits SERVPRO of Quincy Can Bring to Your Hospitality Business

11/16/2018 (Permalink)

Owning a business in the hospitality industry involves a unique set of challenges. Especially if your business is successful! You will enjoy lots of customers as a successful business owner, and that’s great! With lots of traffic, your business will experience wear and tear above and beyond the norm so you need to be prepared for these types of events and take a proactive viewpoint to stay ahead of the game.

Having a company such as SERVPRO of Quincy on your team will be a great benefit to you here. SERVPRO  of Quincy professionals are experienced in cleanup after fire damage or water damage, whether large or small, as well as being experts in the area of mold remediation. As a national franchise, we enjoy great business relationships with insurance professionals, so anything that will involve claims will be a breeze when you work with us.

Does your business involve food preparation? Heavy duty cleaning projects for industrial kitchens are all part of a day’s work for the SERVPRO of Quincy team. Going over your kitchen areas thoroughly to get hard to reach places sparkling clean will be something you can enlist us to complete. 

Perhaps your business is as a hotelier. Floors are a concern here, too, but from a different perspective. You will want all your spaces to look as though no one has even been there! Fresh and pristine hallways and lobby areas are great first impressions for your patrons, and a company like SERVPRO of Quincy that has years of experience in cleanups of all kinds will be the perfect answer to this type of challenge.

In the event that your hospitality-based business suffers damage from storms, accidents, machinery malfunctions or any other unforeseen issues that can come out of nowhere, enlist the help of SERVPRO of Quincy to get things back to normal as soon as possible.

Preparing Your Business for Winter Storms

11/16/2018 (Permalink)

Winter is getting closer in the Quincy area. This means that your businesses may be affected by winter storms. These dangerous storms cause damage to property each year, but fortunately, there are ways to protect your business before the storms have a chance to cause any damage. SERVPRO of Quincy is here to give you some tips you can use in order to protect your business from potential storm damage this season!

Protect Your Pipes!

Winter storms are notorious for freezing pipes within your building. These frozen pipes can burst and cause water to flow everywhere. Make sure to check your pipes regularly to see if they need any maintenance. Keep deodorization items around in case water ends up getting onto your carpet. This will help prevent any nasty smells from building up if the water does end up soaking too deep into the fabric.

Get a Generator

There is no telling whether your business will lose power during a storm. Having a generator on hand will allow you to keep electricity running even if the power does end up going out. Make sure to have a generator fully charged and on hand if you ever find yourself in the path of a winter storm.

Update Everyone Regularly

Make sure to maintain consistent communication with all of your employees. Check for weather updates on your phone or computer and plan accordingly if the weather does become severe. Ensuring everyone’s safety is a top priority for you as a business owner, so you need to be able to relay important information regarding any storms to your employees if necessary.

Have a Snow Removal Plan

Oftentimes, severe winter storms come with heavy snowfall. Failure to quickly remove snow will allow it to build up. Built up snow can potentially prevent people from leaving the building if it becomes too deep. It is important to have snow shovels on hand and regularly remove snow from high traffic areas and entrances. Failure to do so can result in injury from slipping and may lead to injured employees and customers.

Being prepared is the first step in ensuring safety during a winter storm. These tips are designed to help you stay ahead of the storm before it can cause damage to your business or property. Make sure to follow them and check the weather regularly this season for any updates on dangerous winter storms that may be coming to your area.

Sometimes, dealing with the effects of winter storms on your business premises may be overwhelming. Do not worry, SERVPRO of Quincy has the tools and experience to help you get your business back to its pre-damage condition!

Why is Your Water Heater Making Noise?

11/16/2018 (Permalink)

Hot water is the lifeblood of your morning; it jolts you awake after you begrudgingly drag yourself out of bed. It’s a must have in Quincy, IL, but what if your water heater is making noise? Is there cause for concern? Odds are you just need to do some proper maintenance. Here are some of the more common sounds that you might hear, and how to go about fixing them. 

Humming

Often a humming noise is caused by the element in your heater loosening over time, a natural occurrence as the water flows around it. Simply tightening things up will solve this problem in a jiff. 

Bumping or Knocking

This isn’t actually coming from your unit, but rather the pipes in your walls moving as the heater starts up or turns off. There’s no issue here for your heater, but you should have someone check out your pipes to avoid wall damage in the future. 

Rumbling and Popping

If you hear a rumble or pop coming from your water heater, it’s likely that some amount of sediment has cooled and settled toward the bottom of the element. When the hot water is forced through the sediment that’s gathered, it creates that sort of crackling sound. Simple maintenance should solve this problem, which is more common in older units than their more modern counterparts. A simple water heater flush should clear out that sediment, and the sounds should go away as a result. 

These are the most common noises you’ll hear from your heating unit, but a number of other things can arise as your appliance progresses through the natural wear and tear of daily use. Sediment is naturally going to gather in your heater, but you can also prevent the accumulation through a number of other ways — like a water softener installed in your water line, for example. 

The noises you’ll hear coming from your water heater often aren’t dangerous, but instead are indications that you should give it some proper care. Use the tips above to see what steps you should take, and don’t ever hesitate to reach out to trained professionals for additional help.

As always, if your home suffers a fire, water or mold damage, call the experts today at SERVPRO of Quincy!

Preparedness For Pets

11/5/2018 (Permalink)

Have you accounted for Fido or feline when emergency planning?

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency. 

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit. 

Food. At least a three day supply in an airtight, waterproof container. 

Water. At least three days of water specifically for your pets. 

Medicines and medical records. 

Important documents. 

Registration information, adoption papers and vaccination documents. Talk to your veterinarian about micro-chipping and enrolling your pet in a recovery database. 

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and a leash. 

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down. 

Sanitation.

Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together.

If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics. 

Familiar items.

Familiar items, such as treats, toys and bedding can help reduce stress for your pet. 

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don't leave pets behind as they can be lost or injured. 

Identification

Micro-chipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet's owners. 

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/animals for further tips and safety precautions to think about for you or your insured's families' pets, or your tenants pets during a disaster. 

Fires are Preventable!

11/5/2018 (Permalink)

When it comes to you or your insured's properties, there are certain safety precautions that can be taken to help prevent fires. Ready.gov shares the following tips on home fire prevention. 

Electrical and Appliance Safety 

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture. 
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord. 
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker. 

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage and obstructions. 
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks. 
  • Make sure the fire is completely out before leaving the house or going to bed. 

Different Types of Storm Damage

11/5/2018 (Permalink)

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm  remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm may allow you to begin your cleanup process even before water restoration occurs. (Cleaning before water restoration often proves essential yet challenging.) By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Visit https://www.SERVPROquincyil.com/ for more information on storm damage.

When Security Fencing May Be Necessary After a Fire

11/5/2018 (Permalink)

If your building was recently devastated by a fire, you may be asked to vacate the premises until the structure has been fully remediated. While that is the safe thing to do, you may be concerned about the safety of your property while it’s uninhabited. After all, it is not uncommon for damaged or abandoned buildings to become victims of vandalism and theft, and vacancy may attract vagabonds. To keep your property safe, both your Quincy, IL fire remediation team and insurance adjuster may suggest a security fence. Before you install a fence however, there are some things you should do beforehand: 

• Call in all service providers, such as plumbers, electricians and gas suppliers, to inspect your building's internal systems and ensure that all are in safe, working condition. 
• Turn off all utilities. 
• Invest in shutters, storm doors, commercial locks and other means of keeping vandals out. 
• Make a list of damaged and destroyed items.
• Discuss your options with your insurance provider. 

Why You Should Install a Security Border

You never know how long a fire will keep you out of your building. Depending on the extent of the damage, and what kind of damage was done to the internal workings of your building, you may be out of your building for just a few weeks or a few months. If your Quincy, IL fire restoration team informs you that remediation efforts will take months, you may want to install a security fence in the meantime. Not only will a fence keep the bad guys out, but it can also give you peace of mind and reduce your insurance costs. Insurance companies like to see property owners take initiative to protect their properties, and are likely to give you a discount for doing so. On the other hand, if you don't invest in a fence, you may be viewed as a risk, and you may see a bump in your monthly premium. 

Don't risk additional damage to your building by failing to invest in adequate security. Talk to your insurance company about security fence options today.

How to Protect Your Business During a Thunderstorm: 3 Tips

11/5/2018 (Permalink)

When thunderstorms march across Quincy, IL they can cause serious damage to your business. Power outages, downed tree limbs and flooding from a torrential rain storm are all possibilities. However, there are several strategies you can use to protect your business and employees from harm when these storms appear.

1. Keep Your Lightning Rod Maintained

If your business is located in a tall building that may attract lightning, then maintaining the lightning rod can be essential. Have the rod checked annually for damage and ask your certification professionals to verify that it is up to code. If your business is located in an area where lightning is common, it is wise to have the unit cleaned and inspected at least twice a year. 

2. Maintain All Trees on the Property 

High winds can turn tree limbs into projectiles that may shatter your building’s windows and cause serious injury to your customers or employees. While trees can add aesthetic beauty to your property, take care to have them trimmed and maintained so dead branches do not detach and strike people entering your business below. Trimming trees away from your building’s power lines can protect its power source during a thunderstorm, where they might otherwise become entangled. 

3. Have a Flood Plan in Place 

A heavy rain storm can cause flooding, which can happen suddenly and cause a considerable amount of damage to your business. Having a flood plan in place can prevent this, especially in the case of mitigation services. Contacting a storm damage and flood cleanup service before the wet season can be a wise choice because if your building should experience flooding, you will have help on hand right away instead of trying to find it during a disaster. 

Your SERVPRO of Quincy business can take a pounding during a rain storm that includes wind or hail. Knowing how to protect your employees, customers and property can give you an edge over bad weather, no matter when it might happen. 

Fire Prevention Week

10/12/2018 (Permalink)

Check out the NFPA's website for more information.

National Fire Prevention Week | SERVPRO of Springfield

Every year the National Fire Prevention Agency sponsors the public observance of Fire Prevention Week during the week of October 9th. It is the longest running public health observance in the United States. The program began in 1925 when President Coolidge proclaimed Fire Prevention Week in order to commemorate the Great Chicago Fire that claimed the lives of more than 250 people, left 100,000 homeless, and destroyed more than 17,400 structures over 2,000 acres of land.

During Fire Prevention Week, the NFPA sponsors programs that educate communities about fire prevention and safety. By bringing awareness to the topic of fire prevention to people of all ages, races and socioeconomic status, the NFPA is hoping to drastically reduce the amount of casualties caused by fire.

You can learn more about the NFPA and their mission here: www.nfpa.org

SERVPRO® of Quincy is always here in case your home or office experiences a fire damage. Let us help you get your life back on track. We are available 24/7 at 217-223-2993.

Hurricane Michael Helpful Tips

10/11/2018 (Permalink)

You've just been cleared to return to your home or business and find it severely damaged by Hurricane Michael floodwaters.

Provided below is a list of self-mitigation strategies  to limit losses until professional help arrives provided by the IICRC (Institute of Inspection, Cleaning, Restoration and Certification, a nonprofit standards-setting and credentialing body for the inspection, cleaning and restoration industry. 

In order to reduce damages, once floodwaters recede it's important to act quickly. Before you enter your home or business you should check for electrical hazards and structural damage and use proper protective gear like boots, gloves and respirators. Make sure to check for hazardous materials like lead paint and asbestos before starting any construction or repairs. Check out the complete list below.

  1. Act quickly. The longer the water sits and building materials remain wet, the more severe the damage becomes. Mold can grow within 48-72 hours, so it is best to start removing water and begin drying the structure as soon as possible. 
  2. Ventilate affected areas to prevent mold growth. Mold lives off of moisture and organic materials such as paper or particleboard. You can help prevent damage by opening windows if the weather allows it and maintain moderate temperatures inside the structure. 
  3. Assess damage to items and materials. Clarify the type of water that caused the damage such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage when you are salvaging items. The IICRC recommends items that were in contaminated waters such as sewage water or river water be thrown out of disinfected by a professional remediator. 
  4. Take photos. It can be extremely helpful for insurance purposes if you take photos before you begin working, while you are working, and once work is complete. Also, if you are going to throw contaminated items away these items should be documented with photos. 
  5. Expose pockets of saturation. Hidden and concealed pockets of water, such as in layers between building materials, need to be opened for cleaning and drying. For example, wet carpets are typically dried by professionals with industrial fans and dehumidifiers. However, carpet padding acts as a big sponge and should be discarded. Hardwood floors and wooden trim can also be saved if they are dried properly on both sides. Be sure to check out concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  6. Conduct a thorough cleaning. Durable, non-porous materials, such as studs and joints, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. After a careful and thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. If vacuuming, use a HEPA-filter vacuum to remove allergens, fine dust and spores. 
  7. Confirm drying before reconstruction. In order to prevent dry rot and structural damage, it's important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction. 

For more information, call your local IICRC Certified Firm, SERVPRO of Quincy, at 217-223-2993. 

How to Inspect a Fire Extinguisher

10/11/2018 (Permalink)

Home Safety: How to Inspect a Fire Extinguisher

When was the last time you checked the fire extinguisher that sits under your kitchen sink? Or the one hanging from a dusty hook in your garage? If you’re struggling to remember, it’s time to check it. Like any other piece of safety equipment, a home fire extinguisher should be inspected regularly to ensure it’s in proper working condition. A fire extinguisher in good working condition is your first line of defense when a home fire erupts.

Ideally, you should inspect your portable home fire extinguishers every month.

Tips for Performing a Monthly Fire Extinguisher Check

Check the label or tag.

Every fire extinguisher, whether disposable or rechargeable, has a manufacturer’s label or tag. Read the tag and follow the manufacturer’s recommended maintenance suggestions.

Check the tamper seal.

If the tamper seal has been broken or is cracked, a disposable fire extinguisher needs to be replaced. If it’s rechargeable, it needs to be serviced professionally. Check the locking or pull pin as well to make sure it’s in the correct position. If the pin is missing, the fire extinguisher needs to be inspected or serviced by a professional.

Inspect for physical damage.

Physically inspect the fire extinguisher for obvious damage. This may include but is not limited to dents, corrosion, cracks and obvious leakage. If a fire extinguisher has leakage, it’s no longer under full pressure and may not work properly when you need it most. Check the fire extinguisher nozzle as well, to ensure it’s not clogged by grime, dust, bugs or leakage from the unit itself.

Check the pressure gauge.

Check that the pressure gauge needle indicates the fire extinguisher pressure is in the optimum operating range. Often the correct pressure range will be designated by green on the gauge.

Is the fire extinguisher full?

During your monthly check, lift the fire extinguisher and determine if it still feels full. If there has been a leak, it will feel light, and it won’t have the right amount of pressure to work correctly.

Shake it.

If you have a dry chemical fire extinguisher, it should be shaken once a month during your inspection. This helps prevent the chemical dousing agent from solidifying at the bottom of the unit.

Write inspection date on tag.

Keep track of every inspection date by writing it on the fire extinguisher tag.

Ensure easy access to your fire extinguisher.

Fire extinguishers should always be easy to access if there is an emergency. You don’t want to have to search for it once a fire breaks out. Don’t block fire extinguishers with furniture, boxes or any other items. Everyone who lives in the household should know where the closest fire extinguisher is located and how to use it in case of an emergency.

In the event of a fire emergency, first make sure to get people safely away, then call 911. A home fire extinguisher can be used to put out or control small fires, but it’s still safest to call professional fire fighters before you attempt to control a fire on your own. If you need professional fire, smoke and water damage cleanup and remediation after a fire, call the experts at SERVPRO of Quincy. 

National Day of Service and Rememberance

8/21/2018 (Permalink)

In honor and memory of those who died on September 11, 2001, as well as the survivors and First Responders, National Day of Service and Rememberance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together as Americans did following the events of 9/11 to help neighbors in need, and to honor veterans and First Responders in your community. 

On this day and everyday, SERVPRO salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the First Responders who keep our communities safe in trying times. 

Give back and make a difference in your community this year. To find a volunteer opportunity near you, or to register your National Day of Service and Rememberance event, visit nationalservice.gov/911day. 

Smoke Alarms: Life Savers

8/21/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA). 

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. 

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO of Quincy.

If a Disaster Strikes, Will You Be Ready?

8/21/2018 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussions, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources. 
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage. 

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.

Why the Emergency READY Profile?

8/21/2018 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family. 

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; down SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet. 

The ERP establishes SERVPRO of Quincy as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. 

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Quincy to establish your Emergency READY Profile. 

Hurricane Hazards

7/25/2018 (Permalink)

Hurricane season has already begun and several named storms have developed in the Atlantic, Carribean or Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service. 

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential "hurricane hazards."

  • Storm surge is the abnormal rise of water generated by a storm's winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries. 
  • Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated. 
  • Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes. 
  • Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm. 
  • Dangerous waves produced by a tropical cyclone's strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than 1,000 miles offshore. 

Did You Know?

  • In 2017, there were 17 named storms.
  • Of the 17 storms in 2017, 10 of those became hurricanes. 
  • Of the 10 hurricanes, six were a category three or above.
  • Dating back to 1851, 2017 was the seventh most active season on record and was the most active season since 2005.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business.

Extreme Heat

7/11/2018 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected that those who live in rural areas due to the heat island effect. 

According to the EPA, "the sun can heat dry, exposed surfaces, such as roofs and pavement, to temperatures 50-90 degrees fahrenheit hotter that the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake. 

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Sings of heat stroke are a high body temperature (103+ degrees), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cook, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency. 

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly; insulate if necessary
  • Check air-conditioning ducts for proper insulation
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside. 
  • Weather-strip doors and sills to keep cool air in
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

When They Call You, Call Us.

7/10/2018 (Permalink)

When they have water damage, your policyholder or property owner looks to you to handle the situation. You collect information and provide reassurance everything will be returned to normal. SERVPRO of Quincy understands your priority is helping restore the property and the insured's or owner's peace of mind, while minimizing the loss on a claim. 

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO of Quincy will be on-site to help ensure a water damage is handled properly by completing the following steps. 

Inspection

SERVPRO of Quincy will inspect affected areas of the property to determine the extent of damage. they will also review the inspection with you, your insured, or property manager and answer any questions before beginning work. 

Emergency Services

Next, SERVPRO of Quincy will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. They will also review the inspection with you, your insured, or property manager and answer any questions before beginning work. 

Emergency Services

Next, SERVPRO of Quincy will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. They will explain in detail the needed emergency services step-by-step.

Monitoring

To help ensure your insured's or owners home and personal belongings, or property are dried to appropriate industry standards, SERVPRO of Quincy will monitor the drying process. The results will be consistently communicated to you throughout the monitoring process. 

Restoration Services

SERVPRO of Quincy will replace structural materials such as drywall and baseboards, reinstall carpets, and clean affected areas of the property and belongings. A final walk-through of the jobsite will be conducted with you, your insured, or owner to help ensure their property was returned to preloss condition when possible. 

Destroy Odors with Deodorization

7/10/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. 

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Quincy provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Quincy does not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. 

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Quincy. Whether it's a fire, water, or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."

Managing Mold

6/22/2018 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Quincy has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illiustrate a "typical" mold removal process. 

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of Quincy. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water can be hidden from plain view. 

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents and Belongings

SERVPRO of Quincy can clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

Take Precautions

SERVPRO of Quincy handles water damages every day and we know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold
  • Strong musty odors, which may indicate mold is present
  • Any evidence of past moisture problems that might have caused undetected mold growth. 
  • Excessive humidity

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Your SERVPRO of Quincy franchise understands mold and mold growth and we have the training and equipment to remediate mold in your home or business. 

Biohazard, Crime Scene, and Vandalism Cleanup

6/22/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO also offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Quincy franchise professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Quincy can help turn unsafe environments into clean, safe homes and offices. 

SERVPRO of Quincy can help with the following issues:

  • Bloodborn pathogens
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Bloodborne Pathogens

SERVPRO of Quincy will remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Quincy Technicians thoroughly clean, disinfect, and deodorize the structure. 

Crime Scene Residues

From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO of Quincy can clean and restore your property and contents. 

Arson and Vandalism 

SERVPRO of Quincy is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Quincy also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste. 

State and local regulations vary. Contact SERVPRO of Quincy at 217-223-2993 today for 24-hour emergency service. 

Prepare Your Business!

6/22/2018 (Permalink)

Prepare your business for winter weather!

-Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 

-Inspect the property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 

-Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Ask SERVPRO of Quincy about starting an Emergency Ready Profile for your business. 

What is an Emergency Ready Profile?

It is a "snapshot" of each building owned/managed by a business, that provides critical information for emergency preparation.

SERVPRO of Quincy is an IICRC Certified Firm

6/22/2018 (Permalink)

SERVPRO of Quincy is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Quincy

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Service Response Guidelines

6/22/2018 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Contact SERVPRO of Quincy today at 217-223-2993 for your water restoration needs!

What to do until SERVPRO Arrives!

6/22/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

24 Hour Emergency Water Damage Service

6/22/2018 (Permalink)

SERVPRO of Quincy is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 217-223-2993

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Quincy has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Quincy

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flood Damage Prevention

6/22/2018 (Permalink)

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Here are a couple of tips to keep water from entering your home during a heavy rain event:

  1. Fix foundation leaks that may allow water to enter your home.
  2. Make sure your roof is secure and protected.
  3.  Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Quincy is ready to respond at any time and also provides a free assessment and estimate.

Improve Your Air Quality

5/3/2018 (Permalink)

Duct Cleaning Can Help!

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the ductwork in your facility or home should be high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Quincy's service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. 

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel-burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO of Quincy Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will either be cleaned or replaced to remove odor and dirt. 

For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Quincy today at 217-223-2993.

May is National Building Safety Month

5/3/2018 (Permalink)

Building Safety Month - in its 38th year -  is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building Safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings," according to the ICC website. 

Important Tips From The ICC

           Disaster Safety & Mitigation

  • If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protections from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up. 
  • Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family. 
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC's International Wildland-Urban Interface Code for detailed requirements. 
  • Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast-flowing water to sweep you off your feet and two feet of water to move and SUV-sized vehicle. 

The theme for 2018 is Building Codes Save Lives with a focus on safer communities over the five weeks in May. 

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters. The general public may not be aware how codes and code officials "improve and protect the places where we live, learn, work, worship, and play," and this month can certainly improve that awareness and educate communities on this topic!

Mold Prevention that Works

5/3/2018 (Permalink)

Although there are a variety of challenges that residential and commercial property owners can experience, the presence of mold is particularly problematic. This is the case for many reasons, including the fact that mold can cause health problems and decrease the structural integrity of one’s property. There are ways to prevent the growth of mold. Try implementing some or all of the following six mold prevention tips:

  1. Invest In A Dehumidification System.

One of the best ways to prevent the growth and proliferation of mold is to invest in an air conditioner that features a dehumidification system. These systems are effective in removing moisture from your property. Once the moisture is removed, the mold is deprived of one of the vital nutrients that help it grow.

  1. Be Cautious When Turning The AC Off.

Make sure that you are cautious when you turn off your air conditioner. In climates that are humid, a long-standing period of inactivity can enable humidity levels to become dangerously high. If the humidity level becomes extremely high, it creates the moist environment necessary for mold to grow and thrive.

  1. Use Insulation.

Another strategy you can use to prevent mold is the use of insulation. By installing insulation as well as vapor barriers, you can prevent condensation from accumulating on objects like plumbing fixtures, beams, and water pipes.

  1. Avoid Standing Water.

Stagnant water can become a breeding area for mold. Since this is the case, make sure that you keep your tubs, showers, sinks and all other wet regions of your property free of standing water.

  1. Review Your Applications.

Another strategy for mold prevention is application review. Make sure that all of your construction, design, and architectural applications are effective in preventing water from coming in contact with the interior of your property and goods. Specific regions of concern include poorly designed balconies, pitched roofs, improperly installed flashing, doors, windows, thin stucco, and vapor barriers.

  1. Maintain Structure Regularly.

One final way to help prevent mold growth is to ensure that the integrity of your building envelope is maintained. You can achieve this objective by investing in regular roof flashing, caulking, sealing, and inspections of the exterior.

Conclusion

Mold can be a severe problem for residential and commercial property owners to handle. However, using the prevention tips and tricks outlined above can help you keep your property mold-free. In the event that mold growth does transpire call SERVPRO of Quincy at 217-223-2993. We have extensive experience in the mold remediation field and can assist with your mold restoration needs, "Like it never even happened!"

A Salute to First Responders

4/23/2018 (Permalink)

"When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping." This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it's a house fire or a hurricane, we are thankful every day for these first responders. 

Firefighters, EMTs, and Police

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,700 fire departments with 1,160,450 total firefighters, according to the National Fire Protection Association's 2015 U.S. Fire Department Profile. 

According to the Bureau of Labor Statistics, there are almost 245,000 EMTs and paramedics in the U.S. 

In the U.S. there are about 18,000 federal, state, county and local law enforcement agencies, employing more than 750,000 full-time sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI. 

Military

When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 342,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest, or called overseas by the President of the United States. 

Active duty soldiers can also be called upon for certain domestic events as well. 

FEMA Community Emergency Response Team (CERT)

As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations," according to FEMA. With more than 2,700 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally, but supported nationally by FEMA. 

National Volunteer Week is April 15-21, 2018

Did you know many first responders are volunteers, from firefighters to EMTs? Take the time to thank local volunteers for their time, energy, and dedication to keeping our community safe during National Volunteer Week.

SERVPRO recognizes these and the countless other first responders in our communities for keeping our communities safe. 

Restoring Commercial Property After Water Damage

4/10/2018 (Permalink)

Flooding and water damage events at Quincy commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Quincy

SERVPRO of Quincy specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preparing Your Quincy Business for Spring Showers and Water Damage

4/10/2018 (Permalink)

Rain, rain, go away. We all know the months are coming when we will start to think of the words to that childhood song. Rain is necessary to nourish flowers and trees, and that’s great! But sometimes all that water can cause damage to your home or business.

Is your Quincy business ready? Let’s talk about ways to prepare.

  • Take a look at rain gutters. Clogged gutters will cause rainwater to backup, damaging your roof and walls.
  • Do a roof inspection. Are any shingles loose or damaged? Replace any that could be an issue to protect attic or work space from water damage.
  • Check interior walls and ceilings for signs of water damage; this could be an indication of roof leaks.
  • Trim any trees and bushes next to your Quincy business. Be sure to cut back branches that could become waterlogged and break off, damaging property.
  • Ensure that all doors and windows are secure, and that weatherstripping is in good condition.
  • Look for water collecting around the foundation of your Quincy business, and take steps to redirect it, if needed, to avoid water damage.
  • If your business is located near flooding areas, stockpiling sandbags to protect your property and parking areas would be a good idea.
  • Any erosion on your property will need to be handled before the rains come so that your business won’t suffer from mudslides.
  • Make sure the city drains near your business are clear of debris and earth. Call the Public Works Department if you think there may be an issue.

Preparedness in the event of any kind of extreme weather is always a good idea, to protect your business and property from loss and damage. Taking the time to assess your situation and thinking ahead about what may come is a good way to keep your investment secure.

Call our team at SERVPRO of Quincy anytime, whether you need assistance with water damage, fire damage or mold prevention. Visit our website at SERVPRO of Quincy or call us at (217) 223 2993. Be safe!

Mold Safety Tips

4/10/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of TQuincy for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Quincy specializes in mold cleanup and restoration. In fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - (217) 223-2993!

Mold "Removal" Vs. "Remediation"

4/10/2018 (Permalink)

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, removing all mold from a home or business area is simply not possible. Did you know? Some restoration businesses advertise complete“mold removal” and even guarantee to remove all mold. This is a lie.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Quincy Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Signs of Mold?

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants and have the potential to cause other health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas. Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

For more information, please do not hesitate to give us a call at (217) 223-2993!

Hoarding: A Serious Situation

4/10/2018 (Permalink)

According to The Mayo Clinic, "Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs." Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. 

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. 

SERVPRO of Quincy encounters hoarding situations several different ways. Often, SERVPRO of Quincy is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO of Quincy Franchise Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried and stored by SERVPRO of Quincy, or relocated to a storage facility so work on the fire or water loss can begin. 

Another way SERVPRO of Quincy encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. 

Each case is different, and hoarding jobs are often sensitive situations, but SERVPRO of Quincy is here to help make it "Like it never even happened." If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO of Quincy today. 

You Can Be Ruined, Or You Can Be Ready - With the Help of Technology

1/29/2018 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. 

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter. 

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. 

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time. 

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster. 

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile

SERVPRO is proud to offer Emergency READY Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency. 

By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. 

Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of Quincy today for more information on developing an ERP for your property or business, and SERVPRO of Quincy will be there to help make it "Like it never even happened."

Why SERVPRO of Quincy is the Best Choice For Mold Removal

12/20/2017 (Permalink)

Mold in a home that went vacated for months.

Have you ever had mold or mildew in your home and you wipe it down yourself with bleach, but within some time, it just comes back? Do you repeat the process over and over to keep the mold at bay??

Did you know that when you wipe the mold and do not kill the mold, you are actually spreading the mold spores? That for every bit of mold you see, there are millions of spores that you don't see. Mold on surfaces and mold in the air..

Not a great thought, right? Without removing the moisture source (mold needs moisture to grow) and using the proper chemicals, the mold will continue to return and grow.

At SERVPRO OF Quincy, our Technicians have been trained and certified to clean up the moisture and erase the mold. Our Production Manager is constantly furthering his knowledge of mold removal and we think he is the best in the business!

Give us a call if you have mold. Let us do the work once, so you don't have to repeatedly!!             SERVPRO Of Quincy -  217-223-2993

The Dirt Behind Mold

12/20/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. 

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Call SERVPRO of Quincy today at 217-223-2993!

The Science of Drying

12/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Quincy Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Quincy will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does "speed up Mother Nature" mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO of Quincy Franchise Professionals have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. 

SERVPRO of Quincy also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

DryBook Documentation

SERVPRO of Quincy Franchise Professionals use the latest technology to help ensure your property is dried quickly and efficiently. 

DryBook is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standard. 
  • Reports to all stakeholders involved. 
  • Allows real-time updates through DryBook Mobile integration. 

This improves results and restores your property at a faster rate, getting you back in your home or business sooner. 

The bottom line? SERVPRO of Quincy Franchise Professionals have the training and equipment to help make it "Like it never even happened."

Dangers of Extreme Cold

12/20/2017 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. 

Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. 

It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. 

Hypothermia is when your body temperatures falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If somebody's body temperature is below 95 degrees F, seek medical attention immediately. 

To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry. 

Worries of Winter Weather

12/20/2017 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. if you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property. 

Frozen Pipes

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets. 

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. 

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses. 
  • Open kitchen cabinets to let warm air near the plumbing. 
  • When the weather is extremely cold, let water drip from faucets that may come from exposes pipes. 
  • Keep your heat set to the same temperature both day and night. 

Ice Dams

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, "check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane. 

Removing and ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. 

If winter weather causes water damage to your or your insured's property, your local SERVPRO of Quincy Franchise Professional is only a call away, 24/7, ready to restore to preloss condition. 

Are You Winter Weather Ready?

11/29/2017 (Permalink)

Winter Weather Storm Damage

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperature to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. 

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. 

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Quincy Franchise Professionals about comleting an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster. 

Light The Night Safely

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season - however, if they are not used carefully your holidays may go from festive to frightening. 

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season. 

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents. 
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions. 
  • Always unplug tree and holiday lights before leaving the property or going to bed. 
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed. 
  • SERVPRO of Quincy Franchise Professionals wish you a safe and happy holiday season!

When winter weather strikes, call SERVPRO of Quincy Franchise Professionals to strike back!

Stories From The Storm

11/29/2017 (Permalink)

Hurricane Harvey was an extremely destructive Atlantic hurricane, which became the first major hurricane to make landfall in the United States since Wilma in 2005. In a four-day period, many areas received more than 40 inches of rain as the system meandered over eastern Texas.

SERVPRO's Disaster Recovery Team deployed to assist in the cleanup and recovery efforts, responding to losses across Southeast Texas including Houston, Port Arthur, Beaumont, Corpus Christi, Port Aransas, Victoria, and Bryan/College Station. 

  • With peak accumulations of 51.88 inches, Harvey is the wettest tropical hurricane on record in the contiguous United States
  • Economic losses are preliminarily estimated at between $81 to $108 billion, with a large portion of the losses sustained by uninsured homeowners. 
  • Following the storm, an estimated 550 storm crews were deployed, representing more than 240 SERVPRO Franchises. Those numbers, in addition to area Franchises, placed more than 1,000 crews in storm-affected areas. Crews travelled from as far away as California, Washington, Wisconsin, and New York. 
  • 20 local Franchises were impacted.

Kitchen Cautions

11/10/2017 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It's important to be alert to prevent cooking fires. 

  • Be on alert! If you are sleepy or have consumed alcohol don't use the stove or stovetop. 
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food. 
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 
  • Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels, or curtains - away from the stovetop. 

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe. 

  • Just get out! When you leave, close the door behind you to help contain the fire. 
  • Call 9-1-1 or the local emergency number after you leave. 
  • For an oven fire, turn off the heat and keep the door closed. 
  • If you try to fight the fire, be sure others are getting out and you have a clear way out. 
  • Keep a lid nearby when you're cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled. 

SERVPRO of Quincy Franchise Professionals wish you a safe and happy holiday season. 

Five Dangers of Deep Frying a Turkey

11/6/2017 (Permalink)

A deep-fried turkey: delicious, but worth it? If you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before. Running the risk of bodily injury or property damage is something to consider when menu planning this holiday season. 

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area. 
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot. 
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire. 
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire. 
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot. 

Celebrate Safely With A Recipe For Safety

11/1/2017 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It's important to be alert to prevent cooking fires. 

  • Be on alert! If you are sleepy or have consumed alcohol don't use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food. 
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 
  • Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels or curtains - away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe. 

  • Just get out! When you leave, close the door behind you to help contain the fire. 
  • Call 9-1-1 or the local emergency number after you leave.
  • For an over fire turn off the heat and keep the door closed. 
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you're cooking to smother small grease fires. Smother the fire buy sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled. 

Your local SERVPRO of Quincy Franchise Professionals wish you a safe and happy holiday season.

Flood Tips

10/9/2017 (Permalink)

Flood Tips and Action Steps

After a Flood

Safety First (For businesses and home owners)

  • Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team's names and contact numbers in order to account for their whereabouts. 
  • If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers. 
  • While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related. 
  • Do not touch electrical equipment if you are wet or standing in water. 
  • Do not walk through moving water. Even six inches of moving water can make you fall. 
  • Use no open flames (there may be gas escaping from ruptured mains.)
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible. 
  • Stay out of any building if it is surrounded by floodwaters. 
  • Listen for news reports to learn if the community's water supply is safe to drink.
  • Return only when authorities indicate it is safe.

Secure the Property

  • Contact local emergency officials. 
  • Secure main entrances to building. 
  • Alert security company and Alarm company of the situation. 

Stabilize the Property

  • Open basement or low-level windows to equalize water pressure on the building's foundation and walls. 
  • Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter. 
  • Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.  

Mitigation Tips:

  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Wear protective clothing at all times. 
  • Take photos or video to record conditions of collections and structure. Make sure images clearly record damage. 
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions for even drying. 
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place. 
  • Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation. 
  • Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections. 
  • Do not enter rooms with standing water where electrical shock hazards may exist. 
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations. 
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
  • Do not leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. 
  • Do no use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors. 
  • Do no turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 
  • Do not turn on heat unless required for human comfort. 
  • Do not move objects or collections without documenting their condition. 
  • Throw away all foods - even canned goods - that have come into contact with flood waters. 
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth. 

National Fire Prevention Week October 8-14, 2017

10/9/2017 (Permalink)

Fast Facts about Fire

Home Fires

  • Half of home fire deaths result from fires reported between 11 p.m. and 7 a.m. Only one in five home fires were reported during these hours. 
  • One-quarter of home fire deaths were caused by fires that started in the bedroom. Another quarter resulted from fires in the living room, family room or den. 
  • Three out of five home fire deaths happen from fires in homes with no smoke alarms or no working smoke alarms. 
  • In 2015, U.S. fire departments responded to an estimated 365.500 home structure fires. These fires caused 2,560 deaths, 11,075 civilian injuries, and $7 billion in direct damage. 
  • On average, seven people die in U.S. home fires per day. 
  • Cooking equipment is the leading cause of home fire injuries, followed by heating equipment. 
  • Smoking materials are the leading cause of home fire deaths. 
  • Most fatal fires kill one or two people. 
  • During 2010-2014, roughly one of every 338 households reported a home fire per year. 

Escape Planning

  • According to an NFPA survey, only one-third of Americans have both developed and practiced a home fire escape plan. 
  • Almost three-quarters of Americans do have an escape plan; however, less than half ever practiced it. 
  • One-third of survey respondents who made an estimate thought they would have at least 6 minutes before a fire in their home would become life threatening. The time available is often less. Only 8% said their first thought on hearing a smoke alarm would be to get out. 

Smoke Alarms

  • Working smoke alarms cut the risk of dying in reported home fires in half. 
  • In fires considered large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time. 
  • When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead. 
  • An ionization smoke alarm is generally more responsive to flaming fires and a photoelectric smoke alarm is generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, both types of alarms, or combination ionization and photoelectric alarms are recommended. 

Cooking

  • U.S. fire departments responded to an estimated annual average of 166,100 home cooking-related fires between 2010-2014 resulting in 480 civilian deaths, 5,540 civilian injuries and $1.1 billion in direct damage. 
  • Two of every five (43%) home fires start in the kitchen. 
  • Unattended cooking was a factor in one-third of reported home cooking fires. 
  • Two-thirds of home cooking fires started with ignition of food or other cooking materials. 
  • Ranges accounted for three of every five (62%) home cooking fire incidents. Ovens accounted for 13%. 
  • Children under five face a higher risk of non-fire burns associated with cooking and hot food and drinks than of being hurt in a cooking fire. 
  • Children under five accounted for 30% of the 4,300 microwave oven scald burns seen in hospital emergency room during 2014.
  • Clothing was the item first ignited in less than 1% of home cooking fires, but these incidents accounted for 18% of the cooking fire deaths. 
  • More than half of the people injured in home fires involving cooking equipment were hurt while attempting to fight the fire themselves. 
  • Frying is the leading activity associated with cooking fires. 

Heating

  • The leading factor contributing to heating equipment fires was failure to clean. This usually involved creosote  build-up in chimneys. 
  • Portable or fixed space heaters, including wood stoves, were involved in two of every five (40%) of home heating fires and accounted for 84% of the home heating deaths. 
  • Over half (56%) of home heating fire deaths resulted from fires caused by heating equipment too close to things that can burn, such as upholstered furniture, clothing, mattresses or bedding. 
  • In most years, heating equipment is the second leading cause of home fires, fire deaths, and fire injuries. 

Home Fire Sprinklers

  • If you have a reported fire in your home, the risk of dying decreases by about 80 percent when sprinklers are present. 
  • Sprinklers reduce direct properly damage by about 70 percent per fire. 
  • Research shows that when sprinklers were present during a fire, the fire is kept to the room of origin 97 percent of the time.
  • Roughly 85 percent of the time, just one sprinkler operates during a fire. 
  • Each individual sprinkler is designed and calibrated to go off only when it sees a significant heat change. 
  • Only the sprinkler closest to the fire will activate, spraying water directly on the fire.

Sparky the Fire Dog has some advice about planning your fire escape route!

In the event of a fire, call SERVPRO of Quincy at 217-223-2993 for all of your cleanup needs!

Every Second Counts

9/21/2017 (Permalink)

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out. In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. 

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly or disable individuals. 

Practice your fire escape plan during the day and at nighttime, at least twice a year. 

Keep Fall Fire-Free

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free. 

  • Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters. 
  • Keep emergency exits clear of decorations so nothing blocks escape routes. 
  • Teach children to stay away from open flames. Be sure they know how to stop, drop and roll if their clothing catches fire. 
  • Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose material that won't easily ignite if it comes into contact with heat or a flame. 
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn, and ouf of they way of doorsteps, walkways, and yards. 

A Business Plan...For Fire Emergencies

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing such a plan. 

  • Organize an Emergency Preparedness Procedures review with employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
  • Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 
  • Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. 

When They Call You, Call SERVPRO of Quincy

9/21/2017 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Quincy arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results--including lower claim costs. Within four hours of loss notification, SERVPRO of Quincy will be on-site to help ensure a fire damage is handled by utilizing the following services. 

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Quincy will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your insured's structure. 

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Quincy can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more. Finally, SERVPRO of Quincy can provide an inventory list of all "to be claimed" items for your insured. 

Deodorization

SERVPRO of Quincy provides specialized services that rid your insured's home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Quincy does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

ARE YOU PREPARED?

8/23/2017 (Permalink)

Are You Prepared? As a member of the Ready Campaign's National Preparedness Coalition, SERVPRO is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan

Do you know which staff, procedures and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have your practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed you plans in the last 12 months?

Review Insurance Coverage

Have your reviewed your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software?

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, visit ready.gov and learn how to better prepare your business.

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That's why knowing the easiest ways to contact SERVPRO of Quincy is so important. Just go to SERVPRO of Quincy on your mobile phone or call 217-223-2993 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000 be ready for the worst with the very best: Your trusted, local SERVPRO of Quincy Professional.

Be "Ready for whatever happens" With The SERVPRO Emergency Ready Program

8/22/2017 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business, and family.

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet. 

Advantages of the SERVPRO Emergency Ready Profile

  • A no-cost assessment of your facility.
  • A concise Profile documents that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster. 
  • Establishes SERVPRO of Quincy as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

The ERP establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider, giving you access to 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. 

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Quincy today to establish your Emergency READY Profile. 

Solar Eclipse 2017

8/4/2017 (Permalink)

Solar Eclipse 2017: The Great Ball of Fire | SERVPRO of Cape Girardeau & Scott Counties

On August 21, 2017, our region will experience a total solar eclipse. This type of eclipse is when the sun, moon, and earth align so that the moon casts a shadow on the earth. We are in its direct path and will have a prime viewing opportunity.

The Great Ball of Fire

According to NinePlanets.org, the temperature of the sun’s surface is about 5800 Kelvin—or 9980 degrees Fahrenheit. That is roughly nine times hotter than the average house fire, which burns at 1100 degrees Fahrenheit, according to the National Institute of Fire and Safety Training. A lot of damage can occur at that temperature.

Here to Help

SERVPRO of Quincy is your local professional fire restoration team. When the fire trucks are gone and you find yourself stressed and confused, know that SERVPRO® is here to help. More so than even help cleaning up the fire damage, you need someone who cares for your needs during this time of crisis.  We provide 24-hour emergency service so that we are there when you need us the most.

We primarily serve Adams County, Brown County, Hancock County, Pike County and Schuyler County, but are willing to help wherever we get called.

When the 2017 Solar Eclipse makes its way through town, remember the power of the sun, and that a fraction of that heat is all it takes to damage a home. When fire restoration is needed, call SERVPRO of Quincy, and we will help make it “Like it never even happened.”

The Science of Drying

7/20/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Quincy Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of Quincy Franchise Professionals will:

  • Inspect the building to detect every component that is wet to hep prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO of Quincy Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO of Quincy Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of Quincy Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

Be Prepared: Tsunamis

7/20/2017 (Permalink)

Did you know tsunamis can hit any U.S. coast? While they are more likely to hit states on the Pacific coastline or in the Caribbean, it is good to know what to do if a tsunami does strike where you live, or even where you may vacation. 

Ready.gov says "tsunamis, also known as seismic sea waves (mistakenly called "tidal waves"), are a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite." Areas within a mile of the coast and less than 25 feet above sea level have a greater risk of being hit. 

As with any emergency, be sure you have a plan. Know the evacuation plan and move inland or to higher ground and avoid the beach. "The first wave may not be the last or the largest," according to the National Weather Service.

After a tsunami, do not return to the affected area until officials deem it safe. While drowning is the most common hazard, there are many aftereffects such as flooding and contaminated drinking water. 

For more information on preparing for a tsunami, visit ready.gov/tsunamis.

Carbon Monoxide: A Silent Killer

7/20/2017 (Permalink)

You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Centers for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups - including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems - being more susceptible to the effects of carbon monoxide. 

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. 

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration. 

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked. 
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials. 
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open. 
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home. 

Symptoms of CO Poisoning

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or Vomiting
  • Shortness of Breath
  • Confusion
  • Blurred Vision
  • Loss of Consciousness

Celebrate Summer Safety

6/21/2017 (Permalink)

SERVPRO of Quincy is "Ready for whatever happens." YOU CAN BE TOO THIS SUMMER!

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. To enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun. 

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 11,900 Americans were injured by fireworks in 2015, with the majority happening in the month surrounding the Fourth of July. Another 8,700 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill. 

Grills also cause an average of 8,900 home structure or outdoor fires. "These fires caused an annual average of 50 civilian injuries and $2 million in direct property damage," according to the National Protection Association (NFPA). 

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks. 
  • When camping, always use a flame-retardant tent and set up camp far away from the campfire.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

If you enjoy lounging by the pool or going for a boat ride to cool off for the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water. 

The summer should be a time to make memories and enjoy the great outdoors. Don't become a statistic. Take precautions to prevent these events from putting a damper on your summer months!

Hurricane Season 2017

6/21/2017 (Permalink)

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall. 

Preparation is the best protections against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.

DID YOU KNOW?

  • About 40% of hurricanes hit Florida.
  • 2004's Hurricane Ivan produced 127 tornadoes in nine different states over a five-day period. 
  • To identify these storms, the World Meteorological Organization maintains a six-year rotating list of names. 

For more information and preparation tips, visit the READY campaign website at www.ready.gov/hurricanes

When Disaster Strikes

6/21/2017 (Permalink)

When a storm or disaster strikes, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of more than 1,700 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment and other resources, the Disaster Recovery Team assists SERVPRO of Quincy in storm and disaster situations. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it "Like it never even happened."

2016 East Tennessee Wildfires:

One of the largest in the history of Tennessee, the Great Smoky Mountains wildfires burned more than 17,000 acres and about 2,500 structures in November 2016. The 12 crews that were dispatched worked a total of 78 jobs, where they mitigated over $1 million in damages. 

2016 Hurricane Matthew:

Following the East Coast from Florida up to North Carolina, this hurricane caused major flooding, primarily as rivers rose in Eastern North Carolina. SERVPRO had 169 crews dispatched. These crews took on more than 1,050 jobs and over $7.5 million in damages. 

2016 Louisiana Flooding: 

Catastrophic flooding occurred in Southern Louisiana where rainfall measured 20 inches or more total, falling at a rate of more than 2-3 inches per hour in some places. This caused rivers and inland waterways to rise to record levels. The Disaster Recovery Team responded to over 830 jobs with 185 crews.

2016 Houston, TX Flooding:

In April, a nearly stationary mesoscale convective system developed over Houston, resulting in widespread rainfall rates of 2-4 inches per hour. This was a historic flooding event for Harris County, which saw a total of nearly 18 inches of accumulated rainfall. The Storm Team dispatched 81 crews to over 360 jobs, mitigating over $3 million in damages. 

2015 Siberian Express:

Record sub-zero temperatures caused major problems for a large portion of the country stretching from Florida to Maine. The Midwest also experienced record-breaking low temperatures, resulting in frozen pipes and ice dams causing major problems for residents. The Storm Team dispatched a total of 257 crews from 108 Franchises to assist local SERVPRO Franchises in completing nearly 2,000 jobs. 

2014 Mid-Atlantic Flooding:

Rainfall rates up to 2 inches per hour caused major flash flooding stretching from Northeast Ohio all the way to Portland, Maine. Eastern Michigan and Baltimore, Maryland, were also impacted, creating over 1,381 jobs for the Storm Team to produce. A total of 82 SERVPRO Franchises and 173 crews mitigated over $4.3 million in damages while assisting the local Franchises. 

2014 Polar Vortex: 

Record low temperatures caused by a break in the North Pole's polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as central Florida, affecting all or part of 39 states and 70% of the SERVPRO Franchise System.

2013 Colorado Floods:

Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder, and surrounding Colorado mountain communities. The Disaster Recovery Team responded with 109 crews from 48 Franchises to assist the local SERVPRO Franchises in the emergency response. 

2012 Hurricane Sandy:

Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team placed nearly 1,000 crews in affected areas, representing over 300 SERVPRO Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon and Washington. 

When a fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That's why knowing the easiest ways to contact SERVPRO of Quincy is so important. Just go to http://www.SERVPROquincyil.com/ on your mobile phone or cal 217-223-2993 to get the team that's faster to any size disaster. We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best: Your trusted, local SERVPRO of Quincy Professionals. 

Like it never even happened.®

6/13/2017 (Permalink)

Leaky Pipe

Imagine it's 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your customers, give SERVPRO of Quincy a call, any time, any day. 

The cost of water damages can increase exponentially with time. Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.

The benefits of rapid mitigation offered by SERVPRO of Quincy are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof. 

If the unthinkable happens to your home or business, allow SERVPRO of Quincy to help quickly turn your "before" into a "happily ever after."

Fire and Water Damages are Never Scheduled.. Are You Prepared?

6/13/2017 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. SERVPRO of Quincy Professionals know there's no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. Have you developed a thorough Contingency Plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible?

EMERGENCY READY PROFILE

SERVPRO of Quincy Professionals can provide you assistance in developing an Emergency Ready Profile. As part of a well thought-out Contingency Plan, your Emergency Ready Profile will contain information you need in the event an emergency situation occurs. 

Ask your SERVPRO of Quincy Professional about an Emergency Ready Profile for your facility. 

SERVPRO Franchise Professionals Can Manage the Damage

  • Detailed communication throughout the cleaning and restoration process helps keep you informed and in control.
  • Experience and training in mitigating damages ranging from single family homes to skyscrapers.
  • Use of ICAT in order for the customers and the adjuster to track the content cleaning process
  • Esporta Wash System allowing faster cleaning of emergency clothing. 

So You Can Focus on Your Customers

  • Quick response may help avoid revenue loss for property owners and minimize inconvenience to tenants. 
  • Restoration services can help you resume normal business functions quickly while avoiding costly construction downtime.
  • Professional equipment and industry-approved techniques can save you time and money.

Available 24 hours a day, 365 days a year, SERVPRO of Quincy Professionals will work hard to restore the property and its contents to preloss condition helping you become the hero in a disaster situation. 

What To Do If Your Home Has Mold Damage

6/13/2017 (Permalink)

This home had massive mold damage due to a long term leaking pipe.

For the vast majority of homeowners in the area, mold damage does appear, at some point, in or around their property. A little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely that it's not a bad problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there will be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of moving it into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

If your home or business has a mold problem, call SERVPRO of Quincy at 217-223-2993 to remediate your problem!

Emergency Ready Profile

6/13/2017 (Permalink)

Be on the right side of the 50% and be prepared. Contact us today for your FREE assessment.

No one plans on a disaster, but you can plan to be ready for whatever happens!

As a smart local business owner we know the magnitude of being ready for anything. This is why we can't stress enough the importance of being prepared for a disaster. Did you know that 50% of businesses that experience a disaster may never re-open their doors? We do not want that to be you!

Being prepared is the key to making it through a disaster. Let us help you get prepared. With our Emergency Ready Profile (ERP) program we will provide critical information that will allow you to start mitigation and recovery services. The ERP is a quick reference guide for your business to refer to if a disaster should strike. 

We will come to you and provide a FREE assessment of your facility! With this FREE assessment we will create a very detailed profile that will be a quick reference to important contacts and phone numbers such as your utility companies, on-site contact, building contact, insurance company contact, maintenance department contact and hospital contact. We will gather building logistics, like how many floors does your business occupy, how large the building is and if there are hazardous materials onsite. The ERP will also prepare our SERVPRO of Quincy team with the knowledge of where to park our vehicles, if we have elevator access or any other special instructions we need to be informed of by your business. We will also be able to help you locate your shut-off valve and your priority areas should you experience a disaster. 

Please don't let your business fall on the wrong side of the 50% when you can take advantage of this FREE assessment. Call us today, 217-223-2993, to schedule your Emergency Ready Profile!

Are you READY for whatever happens?

Help I Have a Flood in My Home

6/13/2017 (Permalink)

Water damage can cost homeowners thousands of dollars to fix. When water gets into a structure and it is dried incorrectly, the wood can rot and mold and mildew can form making the occupants extremely ill. Trained and certified to the highest standards in the industry, our professional production team responds immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect. Our technicians identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and state of the science technology.

Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do. SERVPRO of Quincy's commitment to customer excellence includes insurance professionals, which means that insurance agents and claims adjusters can expect effective, ongoing communication and reporting. We understand insurance industry requirements. Our professional production team will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours. 

Call SERVPRO of Quincy and get quality water damage restoration services, fire and smoke damage restoration, mold and mildew removal and if your home, business or insurance customer needs one of our large selection of biohazard removal services, we are ready, trained and equipped to provide you with any clean up, mitigation and restoration service. Call us today at 217-223-2993.

What To Do Until Help Arrives - Fire Damages

5/26/2017 (Permalink)

Residential fire in Payson, IL before our crew began work.

Fire and Smoke Damage

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

DON'T:

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO of Quincy Franchise Professional
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO of Quincy Franchise Professional
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have close to fire, heat or water without first consulting an authorized repair service. 
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set smoke odor. 

Emergency Tips For Your Home

5/26/2017 (Permalink)

Vandalism Damage

DO:

  • Hose or wash egg damage from building exterior as soon as possible. 
  • Vacuum glass particles from carpets and upholstery.
  • Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

DON'T:

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Harmful Waste - Sewage, Bloodborne Pathogens, etc.)

DO:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated. 

DON'T:

  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids. 

These emergency tips will assist you in taking the proper action until your SERVPRO of Quincy Franchise Professionals arrive. 

Follow these Do's and Don't to reduce damage and increase the chances of a successful restoration. 

It's The Water You Don't See

5/26/2017 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Quincy Franchise Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your local SERVPRO of Quincy Franchise Professionals will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO of Quincy Professionals:

  • Moisture sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Franchise Professionals to monitor the drying process. 
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Quincy Franchise Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? Your local SERVPRO Franchise Professionals have the training and equipment to make it "Like it never even happened."

Insurance - When They Call You, Call on Us

5/25/2017 (Permalink)

You Need Quick Response

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. 

  • With more than 1,600 franchises nationwide, a SERVPRO Franchise Professional is nearby ready to begin water restoration services, 24 hours a day, 7 days a week.
  • Closer proximity to you means a quicker response to help limit damage to your insured's property. 
  • A uniformed SERVPRO of Quincy Franchise Employee arrives onsite usually within 4 hours of notification. 
  • SERVPRO of Quincy Professionals undergo extensive water restoration training and certification at SERVPRO's in-house IICRC-approved training school to ensure water damaged structures are dried to meet industry standards. 
  • SERVPRO of Quincy utilizes a real-time electronic claims information center to provide you with accurate reporting on the progress of the claim. 

SERVPRO Water Restoration Process

Within four hours of loss notification, a SERVPRO of Quincy Franchise Employee will be on-site to help ensure a water damage is handled properly by completing the following steps:

  • Inspection - SERVPRO of Quincy Franchise Employees will inspect affected areas of your insured's home to determine the extent of damage. They will also review the inspection with your insured and answer their questions before beginning any work.
  • Emergency Services - Next, the SERVPRO of Quincy Franchise Employees will take immediate steps to protect your insured's home and personal belongings from further damage by extracting the excess water and preparing their home for drying. The Franchise Professional will explain the needed emergency services to you and your insured step-by-step. 
  • Monitoring - To ensure your insured's home and personal belongings are dried to appropriate industry standards, a SERVPRO of Quincy Franchise Employee will monitor the drying process. Written monitoring reports will document the drying process. the results will be consistently communicated to you throughout the monitoring process.
  • Restoration Services - A SERVPRO of Quincy Franchise Employee will repair structural materials, reinstall carpets and clean affected areas of your insured's property and belongings. A final walk-through of the job site will be conducted with your insured to ensure their property was returned to preloss condition when possible. 

Faster to Any Size Disaster

Available 24 hours a day, 365 days a year, SERVPRO of Quincy's action team can help you become a hero to your insured during their disaster situation. 

1-4-8 Service Response Guidelines

  • Within one hour from notice of loss, a SERVPRO of Quincy Franchise Professional will contact you to arrange for service. 
  • Within four hours of loss notification, a SERVPRO of Quincy Franchise Professional will be on-site to start mitigation services (if necessary).
  • Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. 

When They Have A Water Damage

They look to you to handle the situation. You collect information from them and provide reassurance everything will be returned to normal. 

Research indicates the arrival of a cleanup and restoration company following a water incident signifies to the property owner a resolution to the problem is beginning. A SERVPRO of Quincy Franchise Professional is often viewed as a hero arriving to save them from distress. As their insurance provider sending this service, you can become the hero for helping them in their time of need. Contact the company with 40 years of experience providing water damage mitigation for insurance companies and their insureds nationwide. 

SERVPRO of Quincy Franchise Professionals understand your priority is helping restore your insured's property and peace of mind, while minimizing the loss on a claim.

Franchise technicians are trained to help: 

  • Limit the extent of the damage
  • Reduce the claim cost
  • Provide real time electronic claims reporting
  • Reduce the length of time the claim is open

So before any further water damage occurs to your insured's property and belongings, contact your local SERVPRO of Quincy Professional at 217-223-2993.

Spruce Up Your Space

5/23/2017 (Permalink)

Birds are chirping and the temperatures have warmed up - spring is finally here! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business. 

SERVPRO of Quincy can help you get your facility in tip top shape. In addition to air duct and HVAC cleaning, SERVPRO of Quincy professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization. 

Spring Cleaning Your Workspace

  • Divide your workspace into zones: Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space. 
  • Keep only what you need at arm's length:Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you've established for them. 
  • Sort your catch-all drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn't being used. 
  • Eliminate digital clutter:Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files - with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders. 

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, don't worry, SERVPRO of Quincy professionals have the tools to make your home or business sparkle in no time!

Are Your Ducts in Order?

5/23/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building at home. 

A routine part of SERVPRO of Quincy's service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. 

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy professionals can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO Duct Cleaning System is proved and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant of coating product may be sprayed to address odor or microbial concerns. 
  • Filters will either be cleaned or replaced to remove odor and dirt. 

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Quincy today at 217-223-2993.

The Mold Mitigation and Remediation Process

5/19/2017 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Quincy has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

CALL YOUR LOCAL SERVPRO OF QUINCY PROFESSIONALS

The mold cleanup and restoration process begins when you call SERVPRO of Quincy. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. 

INSPECTION & DAMAGE ASSESSMENT

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view. 

MOLD CONTAINMENT

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. 

AIR FILTRATION

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Quincy technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

REMOVING MOLD & MOLD-INFESTED MATERIALS

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

CLEANING CONTENTS & BELONGINGS

SERVPRO of Quincy professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

RESTORATION

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of Quincy professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business. 

 

Extreme Heat

5/19/2017 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect. 

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90°F hotter than the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake. 

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Sings of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter.

DID YOU KNOW?

On average, heat is the number one weather-related killer in the United States.

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside. 
  • Weather-strip doors and sills to keep cool air in. 
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year.

Source: ready.gov

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

BIOHAZARD, CRIME SCENE, AND VANDALISM CLEANUP

4/21/2017 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Quincy also offer fast, reliable biohazard and crime scene cleanup* and restoration services to residential and commercial property owners.

Exposure to biological an chemical contaminates can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Quincy is trained to safely and effectively remove biohazardous substances can contribute to unhealthy and even dangerous environments.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® of Quincy help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Quincy can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residue
  • Arson
  • Vandalism
  • Sewage Backups
  • Blackwater Intrusions
  • Mold Mitigation and Remediation

*Services vary by location

BLOODBORNE PATHOGENS

SERVPRO® of Quincy remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. SERVPRO® of Quincy will thoroughly clean, disinfect, and deodorize the structure.

METHAMPHETAMINE LABS

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO® of Quincy follow federal and state guidelines to properly clean all surfaces.

CRIME SCENE RESIDUES

From fingerprint powder an evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO® of Quincy can clean and restore your property and contents.

ARSON AND VANDALISM

SERVPRO® of Quincy is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO® of Quincy also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Leave the Hassle of Board-Ups to the Professionals

4/21/2017 (Permalink)

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through-especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Quincy can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it "Like it never even happened."

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Biohazard Removal

4/18/2017 (Permalink)

Blood, bodily fluids, and other Quincy biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of Quincy for top-notch biohazard cleanup and restoration services.


Avoiding Health Risks
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. There are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO of Quincy, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration and the Environmental Protection Agency, so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the smallest trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of Quincy for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact us now to discover more about our Quincy biohazard restoration services and secure our help. (217) 223-2993.

Be Storm Smart Storm Ready

4/17/2017 (Permalink)

 Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year an nearly $15 billion in damage.* Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build An Emergency Supply Kit

  • Water (one gallon per person per day)
  • Food ( non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification an bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Quincy at 217-223-2993 for more readiness tips and tools, including SERVPRO's Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

TOOLS TO KEEP YOU SAFE

4/17/2017 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio, look for the following key features.

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your country).
  • Ease of programming.

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.

Understanding WEAs

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may share:

  • Extreme weather warnings.
  • Local emergencies requiring evacuation or immediate action.
  • AMBER Alerts.
  • Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert, The message will be no more than 90 characters.

Visit www.ctia.org/wea learn more about Wireless Emergency Alerts, including how to determine of your mobile device is WEA-capable.

Shocking Facts about Lightning

4/17/2017 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be Aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors. Remember the phrase, "When thunder roars, go indoors." Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shipping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Avoid Water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building's plumbing.

Avoid electronic equipment. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring. Equip homes and offices with whole-house surge protectors to protect appliances.

Tips provided by the Centers for Disease Control; cdc.gov.

 

Preventing Rain Damage

4/3/2017 (Permalink)

Here at SERVPRO of Quincy we are not strangers to the damage that can be caused by rain. Here's our recommendation for preventing what could become a huge headache because of rain. Have your roof inspected once a year!!

 

Far more can happen and go wrong than a couple of ugly water stains on your ceiling. If you don't catch the leak, it could begin to rot the frame of your home. When wood gets too wet and ultimately damaged by water, it has to be replaced. So basically what could start as a little bit of water from a little bit of rain can spread causing unnecessary and expensive water damage and/or eventually mold damage costing you much more than the price of a simple inspection.

Destroy Odors with Deodorization

3/24/2017 (Permalink)

Destroy Odors with Deodorization

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

Other odors that may require deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Quincy can provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Quincy does not cover up lingering odors with a fragrance they out and remove the sources of the odor. Once the source is found, SERVPRO's own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Ask SERVPRO of Quincy to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Quincy at 217-223-2993. Whether it's fire, water, or mold damage, or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened."

Do You Have Dirty Ducts?

3/24/2017 (Permalink)

Do You Have Dirty Ducts?

Improve your indoor air quality with duct cleaning

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

WHAT'S IN MY DUCTS?

Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office or cause other damages to your HVAC system.

  • RODENTS
  • INSECTS OR PESTS
  • DUST
  • DIRT
  • DEBRIS
  • BACTERIA
  • MOLD
  • POLLEN

Sources: U.S. Environmental Protection Agency

A routine part of SERVPRO of Quincy service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Quincy will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns, This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Quincy can often restore the HVAC system and ductwork to pre-damaged condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO duct cleaning system is proven and cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove the odor an dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Quincy at 217-223-2993 today.

The Importance of Cleaning Dryer Vents

3/22/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.


To reduce the risk of these fires happening in your or your insured's home or business, SERVPRO can help clean dryer vents and ducts that may have lint buildup.


Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles.


For more information on cleaning dryer vents contact your local professionals at SERVPRO of Quincy at 217-223-2993.

March is Red Cross Month

2/27/2017 (Permalink)

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world's largest volunteer network found in 187 countries, according to redcross.org.


Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood, taking a class or volunteering.


SERVPRO began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign. 


Around 3.1 million people donate blood through the American Red Cross. The American Red Cross collects and processes about 40% of the nation's blood supply to approximately 2,600 hospitals and transfusion centers nationwide. Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.


SERVPRO of Quincy is hosting a community blood drive with the American Red Cross on May 16th. Please call our office at 217-223-2993 for more details. 


To learn more about the American Red Cross, or about how you can get involved, visit redcross.org. 

Flooding Can Happen Anywhere

2/27/2017 (Permalink)

According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:



  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (Caused by Wildfires)

  • Ice/Debris Jams

  • Snowmelt

  • Dry Wash (Caused by heavy rainfall in dry areas)

  • Dam Breaks/Levee Failure


Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP). 


Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.



  • Water - 3+ day supply; one gallon per person per day

  • Food - 3+ day supply of non-perishable, easy-to-prepare food

  • Flashlight

  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)

  • Extra batteries

  • First Aid kit

  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)

  • Multi-purpose tool

  • Sanitation/personal hygiene items

  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)

  • Cell phone with chargers 

  • Family and emergency contact information

  • Extra cash

  • Emergency blanket

  • Map(s) of the area

  • Baby supplies (bottles, formula, baby food, diapers)

  • Pet supplies (collar, leash, ID, food, carrier, bowl)

  • Tools/supplies for securing your home

  • Extra set of car keys and house keys

  • Extra clothing, hat and sturdy shoes

  • Rain gear

  • Insect repellent and sunscreen

  • Camera for photos of damage


When catastrophic water damage happens to you, SERVPRO of Quincy can help. We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. SERVPRO of Quincy can make it "Like it never even happened."

Residential Carpet Cleaning

2/16/2017 (Permalink)

Service

The technicians at SERVPRO of Quincy will listen to your needs and use their experience to recommend the right care and cleaning solution for you and your budget. 

Training

The technicians at SERVPRO of Quincy are training in the latest IICRC (Institute of Inspection, Cleaning and Restoration Certification) carpet cleaning techniques to help restore carpets by removing entrapped soils. 

Equipment

The technicians at SERVPRO of Quincy use state-of-the-art professional equipment to remove soils from deep within your carpet's pile and backings. 

SERVPRO Carpet Care Options

The Bonnet Cleaning method is a cleaning/maintenance method for light cleaning. The carpet is lightly sprayed with a cleaning solution and then rotary extracted with a "bonnet" pad that is used to pull dirt from the carpet. This is the least aggressive maintenance cleaning method especially for short piled carpets. This method cleans the carpet with a quick drying time. 

The Hot Water Extraction method is a deep restorative cleaning for light to moderate soil levels. The truck mount or portable extraction unit applies the cleaning solution with hot water while vacuuming the carpet. This is a deeper cleaning method for all carpet types that helps promote longer carpet life. 

The Deluxe Precondition and Rinse is meant for moderate to heavy soiling. The soil emulsifier is sprayed on the carpet, setting in for 10 to 15 minutes. Then extraction unit then removes the soil and the cleaning agent via a vacuuming carpet wand. This method helps restore carpet piles and removes deeply soiled areas. This is a restorative method of cleaning and is excellent for water damaged carpets. 

The Showcase Premier Cleaning is used for moderate to heavy soil levels and is the most thorough cleaning method. This is a two-step process in which the carpet is shampooed first and then rinsed and extracted for a deep cleaning. This is the most thorough cleaning method in the industry. This is the cleaning used when the other methods may not work. This is also a restorative method of cleaning. This method is excellent for helping restore carpet after a fire damage. 

Soil Protection - Keep It Clean Longer

Heavy traffic lanes, time, normal wear and cleaning can remove stain and soil protection from carpet. Help increase the life of your carpet, reduce the frequency of future cleanings and save money by treating your freshly cleaned carpet with a stain and soil protectant. 

Home Spotting Kit

The handy home-use kit contains SERVPRO Professional Cleaning products for carpet spots and stains, plus a helpful Spotting Rule Chart to help guide stain removal. Extend carpet life by cleaning spots as soon as they are noticed. 

We Know Stains

Since 2008, SERVPRO of Quincy has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, SERVPRO of Quincy will walk you through your home and guide you in the best decisions to care for your carpet. 

A SERVPRO of Quincy Professional will take time to:

  • Show you what cleaning option would be best for your carpet's level of soiling. 
  • Give you an estimate of time and cost of the carpet cleaning. 
  • Explain the benefits of soil protection.
  • Explain the advantages of a clean carpet for good indoor air quality.
  • Explain how you can help prolong your carpet's appearance with frequent vacuuming. 

For answers about carpet cleaning and care, contact SERVPRO of Quincy at 217-223-2993.

Smoke Alarms: Life Savers

1/26/2017 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). 

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met. 

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA). 

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. 

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact SERVPRO of Quincy at 217-223-2993. 

Fire Facts:

  • 7 people die every day from a home fire.
  • 36 people suffer injuries as a result of home fires every day. 
  • $7 billion in property damage occurs every year. 

Portable Fire Extinguishers:

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the work PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. 

Aim low. Point the extinguisher at the base of the fire. 

Squeeze the lever slowly and evenly. 

Sweep the nozzle from side-to-side. 

 

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org. 

Emergency Fire Damage Tips

1/26/2017 (Permalink)

These emergency tips will assist you in taking proper action until SERVPRO of Quincy arrives. Follow these DOs and DON'Ts to help reduce damage and increase the chances of successful restoration. 

DO:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking. 
  • Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls holding tanks, and tubs to avoid freezing pipes and fixtures. 
  • Remove soot particles from plants with a damp cloth. 
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

DON'T:

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Quincy. 
  • Don't attempt to shampoo carpet, rugs, or upholstered furniture without first consulting SERVPRO of Quincy. 
  • Don't attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service. 
  • Don't consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
  • Don't turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
  • Don't send garments to the dry cleaner. Improper cleaning may set in smoke odor. 

 

 

Fire Tips and Safety

1/10/2017 (Permalink)

8 Areas or Rooms Where Fires Are Most Likely to Start

  • Kitchen
  • Bedroom
  • Utility Room
  • Living Room
  • Basement
  • Garage
  • Bathroom
  • Attic

3 Misconceptions About Home Fires

  • It Won't Happen to Me
  • There is Plenty of Time to Escape
  • My Smoke Alarm Will Always Alert Me

Things to Do When the Time Changes

  • Change Smoke Alarm Batteries 
  • Practice Home Fire Drill
  • Check Fire Extinguisher
  • Clean Dryer Vent
  • Clean Coils on Refrigerator
  • Clean Near Furnaces and Heaters

It is important to check your fire extinguisher twice a year. You will need to shake it and make sure the arrow stays in the green. This ensures that your fire extinguisher will work properly in the event of a fire. 

When using your fire extinguisher, remember the phrase PASS. This stands for:

  • Pull the pin
  • Aim the nozzle at the base of the fire 
  • Squeeze
  • Sweep

It is important that your fire extinguisher is replaced every ten years. 

Fire Facts

  • A fire is reported approximately every 16 seconds
  • Most fatal home fires occur while we are asleep
  • Super Heated Air, Lack of Oxygen, Smoke Inhalation, Flames and Toxic Gases could attack your family while they are sleeping
  • A flaming fire can double in size every 30 seconds

Halt Winter Heating Hazards

12/20/2016 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 
  • Remember to turn portable heaters off when leaving the room or going to bed. 
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

50% of all residential heating-related fires are reported during the months of December, January and February.

  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 
  • Test smoke alarms monthly. 

If your property does suffer fire damage, contact SERVPRO of Quincy to help make it "Like it never even happened."

2017 Resolution: Plan Ahead

12/20/2016 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens" in 2017. 

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes - resolve to be READY. Call SERVPRO of Quincy to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2017.

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency. 
  • A guide to help you get back into your building following a disaster. 
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. 
  • Identification of the line of command for authorizing work to begin. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Prevent Mold in Your Bathroom with These Tips

12/5/2016 (Permalink)

Ahhhh a hot, steamy shower feels good to achy muscles, washing away your cares for a while. And while you’re relaxing and opening your pores in your skin the humidity level in your bathroom is rising, which can create an ideal environment for mold and mildew.

Preventing Mold with a Bathroom Exhaust Fan.
Many people think that the exhaust fan in the bath room is there to remove away unpleasant odors. While they can help with that, these fans actually serve a much larger purpose. Bathroom exhaust fans draw the moisture-laden air that fills the room after a steamy shower or hot bath out of the bath room, bringing the room’s humidity down to a healthier level. This is a vital step in preventing mold growth and averting mold damage.

Your bathroom is an ideal location for mold because it thrives in a humid environment. One way to ensure that if comes on each time you enter the bath is to have an electrician hard wire the fan to the light switch. But for more efficient way of controlling humidity invest in a humidity sensor.

Most people turn the fan on when they enter their bathroom to shower and turn it off when they leave. Unfortunately, this does not always give the exhaust fan enough time to evacuate the steam and humidity. Ideally, the fan needs to run until the moisture level in the bathroom is back to normal. You could just leave the fan running and come back later to turn it off, but you run the risk of forgetting it. This wastes energy and can shorten the lifespan of the exhaust fan. Instead, consider installing a humidity sensor. The sensor will automatically cut the fan off when the correct humidity level is restored. It is an easy way to prevent mold damage.

Dealing With Mold
If you find that you have a mold issue in your bathroom, do not attempt to handle it yourself. Disturbing the mold may facilitate its spread and contaminate other areas of your home or business that can be prevented. Spreading and cross contaminating your home or business could end up costing more money in the long run. Instead, turn to the professionals at SERVPRO of Quincy. Our technicians have the training, specialized equipment, and protective gear to address mold damage. They can inspect the area, identify the source of moisture, contain the mold, remove it, properly cleanse your belongings and restore your home or business to a healthy environment.

10 Unexpected Places Where Water Damage & Mold Creeps Into Your Home

12/5/2016 (Permalink)

If a fixture or appliance in your home uses water, chances are it will leak at some point. These are 10 places many homeowners overlook when checking for water damage or mold:

1.       Dishwasher

There are two connections under each dishwasher that have the potential for mold and mildew to get started–the water supply and the discharge connection. The water supply needs to be lubricated with the right sealant and properly tightened periodically. The discharge connection involves a rubber hose and clamp, and installing the hose before the dishwasher is installed ensures it is done properly. Hoses wear out over time. If you’re buying an older house, it doesn’t hurt to check the dishwasher connections — especially if there’s an odd smell when you open the door.

2.       Icemaker Connections

Refrigerators often get moved, either for cleaning or other projects. This can weaken or break the water line connection to the icemaker, causing leaks behind the refrigerator.

3.       Washing Machine Connections

When installing a washing machine, always install a new hose, using the rubber washers the manufacturer recommends. Also, use Teflon tape and make sure to tighten the connection with vice grips so there are no drips or leaks.

4.       Hot Water Heater

Many states have laws regarding the installation of hot water heaters, and most of them involve overflow pans that are piped to drain outside the house. The pan must be tilted at least ¼ inch to ensure the water does drain. Newer heaters with quick connect connectors should be properly lubricated and tightened so the shut-off valve doesn’t leak.

5.       Plastic P-Traps
Under every sink in your home is a “P-Trap,” almost always made of PVC pipe, which expands, and contracts. This process eventually loosens the connection and can cause leaks. Use Teflon tape to seal every P-Trap and check them periodically, tightening them by hand to ensure their connections don’t loosen and leak. Be careful, over tightening PVC can cause it to crack.

6.       Toilet Connections

The base of the toilet is where most mold grows. Toilets should be installed with a horned wax ring, and then the base of the toilet grouted in with tile grout. The grout serves as a filler between the bowl and the floor to keep the bowl from rocking – which can compromise the wax ring. Also, make sure the toilet supply line is well-connected.

7.       Shower Doors

To insure proper installation, we recommend shower doors be installed by a licensed plumber. Mold growing at the base of the tub may be from leaking or improperly installed shower doors. Shower doors need caulking on all three rails — the two side rails as well as the bottom rail.

8.       Tub

The best way to prevent a leak from a tub is to make sure it is installed properly. If installed improperly, water and moisture can drip down under the tub causing water damage and mold issues.

9.       Exterior Water Connections

If you’ve used a hose, you know how a poor connection or missing rubber washer can cause water to spray onto the house. This uncontrolled spray allows water to enter the space between the siding or into the wall leading to water damage and mold growth.

10.   Outdoor Water Sprinklers

Make sure your sprinklers are well away from the house when turned on. The siding on your house is engineered to shed falling water (rain), not sprinklers shooting water up.

If you take the proper precautions and monitor your home regularly, you should be able to avoid mold or at least catch it very early at its onset.

Information from Homes.com article ’10 Unexpected Places Where Mold Creeps Into Your Home’

Does Your Home or Business Have a Mold Problem?

12/5/2016 (Permalink)

Mold can spread in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (217)223-2993

What To Do Until Help Arrives - Water Damages

12/5/2016 (Permalink)

Water Damage From Clean Water

DO

  • Shut off the source of water if possible or contact a qualified party to stop the water source. 
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions for even drying. 
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors. 
  • Hang furs and leather goods to dry separately at room temperature. 

DON'T

  • Enter rooms with standing water where electrical shock hazards may exist. 
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards. 
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining 
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors. 
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Water Damage From Contaminated Water

DO:

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

DON'T

  • Spread contaminated water by walking unnecessarily on damaged or wet areas. 
  • Turn on the HVAC system if there is a possibility of spreading contaminated air. 
  • Use household fans to dry the structure and spread contaminants. 
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

 

Don't Let it Grow!

12/2/2016 (Permalink)

This home has a water heater leaking in the basement. By the time the problem was noticed, mold had grown over all of the walls.

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. 

Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). 

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. 

To the Unhealthy 

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amounts of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Take Precautions

SERVPRO of Quincy handles water damages everyday and knows that prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold
  • Strong musty odors which may indicate mold is present
  • Any evidence of past moisture problems that might have caused undetected mold growth
  • Excessive humidity

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Help is Here

If you think you might have a mold problem, call SERVPRO of Quincy at 217-223-2993. SERVPRO of Quincy is trained in mold remediation and will examine the structure for any visible sings of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technicians may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. 

If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to asses and/or repair property. You may wish to consult your adjuster if needed. 

Indoor Air Quality/Environmental Professionals

Indoor Air Quality/Environmental Professionals evaluate the quality of air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Quincy can assist you in locating a qualified Indoor Air Quality/Environmental Professional. 

SERVPRO of Quincy cares about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Quincy can safely restore your building to pre-loss condition. The need to address the presence of mold can only be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO of Quincy does not interpret insurance policies or coverage; you must consult your insurance company to determine the scope of policy coverage.

Health Concerns

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for "at risk" people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and sever allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. People most at risk include:

  • Infants and children
  • Pregnant women
  • The elderly
  • People with compromised respiratory systems or asthma and allergies
  • People with weakened immune systems 

It May Not Look Like Much Water, But The Cleanup Can Be Over Your Head

12/2/2016 (Permalink)

Trained and Equipped to Quickly Dry and Protect Your Home and Belongings

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO of Quincy is trained to safely clean and restore your home, utilizing the following procedures:

  • Identify the Source/Type of Water
  • Measure Temperature and Humidity for Drying Analysis
  • Survey the Extent of Damage and Inspect the Premises
  • Perform Emergency Water Extraction
  • Move and Block Furniture
  • Provide Floor Service
  • Inspect Carpet Pad/Carpet and Provide Service
  • Apply Necessary Treatments (Disinfectants/Deodorization)
  • Utilize Dying Equipment and Monitor Drying
  • Dispose of Refuse

Emergency mitigation means that under normal circumstances, SERVPRO of Quincy is on-site within four hours to begin drying and decontaminating your home and restorable contents. SERVPRO of Quincy is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, a structure is quickly and thoroughly dried, which helps prevent secondary water damages. 

Safety First

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO of Quincy removes moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your home and restorable belongings. 

Any water damage in your home is bad. Especially when the water contains potentially harmful bacteria that can affect the health of your family and the value of your home. Toilet overflows, sewage backups and other dark water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into a home, as well as the moisture necessary to support their growth. 

SERVPRO of Quincy understands how disruptive black water damages can be for your entire family. For this reason, SERVPRO of Quincy offers 24-hour emergency response, and, under normal circumstances, will have trained, uniformed technicians on-site of a water damage within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO of Quincy can help you regain control quickly while drying, deodorizing and protecting your home and belongings. 

So, before you risk your health by attempting to clean up the mess yourself, call your local water damage cleanup and restoration experts at SERVPRO of Quincy. 

Timing is Everything

12/2/2016 (Permalink)

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. Quick action is critical in avoiding costly repairs and expensive downtime. SERVPRO of Quincy understands the water damage event can not only disrupt your facility, it can also interrupt day-to-day business functions - possibly closing the business and ultimately affecting your revenues. 

Leak Prevention Tips

Regularly check the following items for leaks:

Exterior:

  • Check roofing for deterioration 
  • Check gutters and down spouts for blockage
  • Check basements and crawl spaces for moisture

Interiors:

  • Check appliances in break rooms and cafeterias
  • Check sinks and toilets in restrooms
  • Check HVAC for leaks and blockage

Time is Money

SERVPRO Franchise Professionals understand every minute counts:

  • With more than 1,600 Franchises servicing 48 states, a SERVPRO Franchise is nearby.
  • More locations mean faster responses. Uniformed technicians will arrive onsite usually within four hours of notification.
  • This quick response time helps ensure that the damage is contained and the restoration process begins promptly. 
  • Rely on SERVPRO of Quincy to help you avoid unnecessary damage, cost and downtime. 

Experience Counts When It's Your Business

12/2/2016 (Permalink)

There's no such thing as a small emergency when it threatens to shut down your business. Turn to the company with the resources and experience to be a national leader in cleaning and restoration. SERVPRO Franchise Professionals can offer:

  • 38 years of business in the cleanup and restoration industry
  • More than 1,600 Franchises servicing 48 states 
  • Over 5,800 technicians trained in the cleanup and care of commercial property
  • Over 95,000 pieces of restoration equipment available nationwide to restore even the largest damage to pre-loss condition when possible. 

SERVPRO of Quincy is available 24 hours a day, 365 days a year to assist you with your cleanup and restoration needs. Call SERVPRO of Quincy at 217-223-2993 to help you get back to your business. 

SERVPRO System Services

     Restoration:

  • Fire, Smoke and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration 
  • Electronics and Equipment 
  • Documents Drying
  • Contents Claim Inventory Service

     Cleaning:

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Identification
  • Deodorization

Your Business and Indoor Air Quality

12/2/2016 (Permalink)

Sick Building Syndrome - Healthier Air Saves You Money

In the 1970's, sick building syndrome became apparent as groups of people displayed similar symptoms after having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention can correct the situation and save you money in the event of litigation. People most at risk include: 

  • Infants and children
  • Pregnant women
  • Elderly
  • People with compromised respiratory systems or asthma/allergies
  • People with weakened immune systems

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed. 

Control Moisture and Reduce Mold

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water
  • Remove standing water under cooling coils or air handling units
  • Properly maintain humidifiers, if used. 
  • Replace wet or visibly moldy insulation materials. 

Proper Maintenance Saves Money

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and lost production. 

Part of your responsibility to the tenants, workers and students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns. SERVPRO of Quincy is available when it matters. 

Learn more about Indoor Air Quality on the web at SERVPRO.com or www.epa.gov.

"Cents" of Smell

Create an Impact

You only have one chance to make a first impression with your customers. Using safe and biodegradable products, SERVPRO of Quincy can create a clean, fresh and long lasting impression. 

Ways to Impress Your Customers

  • Clean dirty and stained ceilings
  • Scrub lobby, furniture and draperies
  • Establish maintenance plans for furnishings, carpets and draperies 
  • Clean HVAC & air duct systems

Clean Sweep for Ducts

Improve the Air Quality of Your Business

When addressing air quality, inspecting the ductwork is SERVPRO of Quincy's first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building. SERVPRO of Quincy uses a proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime. 

The SERVPRO Difference 

  • Reduce potential for mold growth
  • Remediate bacteria, fungi and mold
  • Restore peak energy efficiency
  • Eliminate offensive odors 
  • Free written inspections and estimates

SERVPRO National Affiliations

  • IICRC - Institute of Inspection, Cleaning and Restoration Certification
  • CAI - Community Association International
  • BOMA - Building Owners and Managers Association

You Can Trust the SERVPRO Brand

SERVPRO Franchise Professionals understand every minute counts:

  • Over 1,600 Franchises in 48 states means more locations
  • More locations means faster responses
  • Faster responses means faster mitigation and less damage
  • Faster mitigation means less cost

Is Your Property Winter Ready?

11/28/2016 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. 

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. 

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead to roof damage and interior water problems. 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 
  • Ask SERVPRO of Quincy about completing an Emergency READY Profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster. 

When winter weather strikes, call SERVPRO of Quincy at 217-223-2993 to strike back. 

Celebrate Safely This Holiday Season

11/28/2016 (Permalink)

The holiday season is a time for gathering with friends and family to enjoy fellowship and quality time. As the weather outside turns frightful, we rely on the warmth of our homes to host gatherings with loved ones. 

Holiday Fire Facts

  • One of every three home Christmas tree fires is caused by electrical problems.
  • Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. On average, one of every 31 reported home Christmas tree fires results in a death compared to an average of one death per 144 total reported home fires. 
  • A heat source too close to the tree causes one in every four of Christmas tree fires. 
  • Two out of five home decoration fires are started by candles. 
  • One-third of all candle fires start in the bedroom. 

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season - however, if they are not used carefully your holidays may go from festive to frightening. 

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season. 

  • Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles. 
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions. 
  • Always unplug tree and holiday lights before leaving the property or going to bed. 
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed. 
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees. 
  • Keep anything that can catch on fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains - away from your stove top. 
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave. 

What happens if a disaster strikes your property during the most wonderful time of the year? You can't afford to wait for a restoration company to return from Christmas vacation to begin the cleanup. You need help now - even if it is the night before Christmas. If a fire or water damage strikes your home or business during the holidays, give SERVPRO of Quincy a call at 217-223-2993. We are on call 365 days a year, because we know disasters can't wait. 

Understanding The Behavior of Smoke

11/7/2016 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke - wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Quincy Franchise Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of Quincy Franchise Professionals will survey the loss to determine the extent of impact from fire, smoke, heat and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of Quincy Franchise Professionals to focus on saving your precious items. 

SERVPRO of Quincy knows that smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke. 

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky and smeary. Smoke webs are more difficult to clean. 

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises. 

Protein Fire Residue (Produced by Evaporation of Material Rather Than From a Fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace Puff Backs)

While "puff backs" can create havoc for homeowners, SERVPRO of Quincy Franchise Professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear Gas, Fingerprint Powder and Fire Extinguisher Residue)

Special loss situations require special care.

SERVPRO of Quincy Franchise Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact SERVPRO of Quincy at 217-223-2993 to help make it "Like it never even happened."

Be Flood Smart

11/7/2016 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert - there is always potential for flood damage. Floodsmart.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past, does not mean you won't in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.* On average, floods cost $3.5 billion in annual losses in the United States. 

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to a higher ground. Most cars can be swept away by less than two feet of moving water. 
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood does strike your home or business, contact SERVPRO of Quincy at 217-223-2993. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Quincy is prepared to handle any sized disaster. When fire and water take control of your life, SERVPRO of Quincy will help you take it back. 

*Facts and figures provided by FloodSmart.gov.

Understanding Water Types

11/7/2016 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source. The term gray water is when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. Call SERVPRO of Quincy at 217-223-2993. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions to allow even more drying. 
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contacts with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants. 
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

IICRC Certified Firm

10/28/2016 (Permalink)

IICRC

Representing more than 54,000 registrants across the globe, the IICRC is an international non-profit certifying body. In addition, the IICRC is an ANSI-accredited Standards Developing Organization (SDO) that works with interested industry associations and organizations to develop consensus-based standards.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has recognized SERVPRO of Quincy as being an IICRC Certified Firm.

Mission Statement

The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.

Benefits for Consumers

When you see an IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. IICRC Certified Firms employ technicians who, after study, field experience and passing comprehensive exams, have received IICRC certifications in specific cleaning, restoration and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold remediation, water damage, fire damage restoration and more! 

Halloween Fire Safety

10/26/2016 (Permalink)

Halloween is a fun time of year, but without precautions it can lead to house fires. The Illinois Department of Public Health website offers great tips and suggestions to keep Halloween safe and fun. http://www.idph.state.il.us/public/press08/10.23.08HalloweenSafety.htm

If you are faced with fire damage, call SERVPRO of Quincy at 217-223-2993 for 24/7 emergency service.

Tips for a Safe Halloween

The National Fire Prevention Association also reports an average of seven deaths and $24.9 million in property damage each year in the United States as the result of home fires caused by Halloween decorations, the majority involving candles.

Costumes

  • Should be bright, reflective and flame retardant.
  • Be sure children know how to "Stop, Drop and Roll" in the event their clothing catches fire.
  • Use face paint instead of masks, which can interfere with a child's vision, or wear masks that are well-fitting with eye and ear holes that do not obscure sight or hearing.
  • To reduce the likelihood of tripping, children should not wear long, baggy or loose costumes or oversized shoes.
  • Accessories should be flexible and made of soft material, not sharp or pointed.

Treats

  • Parents should inspect all treats and throw away any unwrapped or loosely wrapped items.
  • Homemade items or baked goods should be discarded unless you personally know who gave them.
  • Parents of young children should remove any choking hazards such as gum, peanuts, hard candies and small toys.
  • Inspect all commercially wrapped treats for signs of tampering, such as unusual appearance or discoloration, tiny pinholes or tears in wrappers. Dispose of anything that looks suspicious.

  Parents Should Also..

  • Supervise children younger than 12 years of age trick-or-treating.
  • Not send children out on an empty stomach. You don't want kids to eat any treats before there is a chance to inspect them.
  • Plan a trick-or-treating route in a known neighborhood and set a return time.

Children Should..

  • Not enter home or apartments without adult supervision.
  • Not ride bicycles, which could catch costumes in the chains or spokes.
  • Travel in groups when adult supervision is not provided.
  • Use flashlights and look both ways before crossing streets.
  • Stay on sidewalks, not in the street. If there are no sidewalks, walk on the left side of the road facing traffic.
  • Go to familiar neighborhoods. Only go to well-lit houses and remain outside while waiting for treats.

Motorists Should..

  • Slow down, especially in residential areas.
  • Enter and exit driveways and alleyways slowly and carefully.
  • Watch for children darting out from between parked cars.
  • Have children get out of cars on the curbside.

Homeowners Should..

  • Turn on an outside light if welcoming trick-or-treaters.
  • Clear walkways and yards.
  • Keep dogs and other animals inside and away from the door.
  • Keep highly flammable decorations, such as dried flowers, cornstalks and crepe paper away from all open flames and heat sources, including light bulbs, heaters, etc.
  • Use flashlights as alternatives to candles or torch lights when decorating for trick-or-treaters. If using candles to illuminate Jack-O-Lanterns, place pumpkins well away from anything that can burn including doorsteps, walkways and yards.

Tips for being prepared for a power outage

10/24/2016 (Permalink)

 After an emergency you may  you may need to survive on your own while you wait for help to arrive. It's important to have enough food, water and other supplies to last up to 72 hours. An emergency supplies kit should the following items:

  • Water - one gallon per person per day for drinking and sanitation
  • Ready-to-eat food, canned juices, comfort/stress foods
  • Battery-powered or hand-cranked radio and a NOAA weather radio with extra batteries for both
  • Flashlights and extra batteries (candles can cause fires)
  • First aid kit
  • Non-prescription drugs such as pain reliever, anti-diarrhea medication, antacid and laxatives
  • Prescription medications, contact lenses and supplies and denture needs
  • Whistle to signal for help
  • Infant formula if you have an infant
  • Water and pet food if you have pets
  • Moist towels, garbage bags and plastic ties for personal sanitation
  • Dust mask or cotton t-shirt to filter the air
  • Plastic sheeting and duct tape to shelter-in-place
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Aluminum foil
  • A jacket or coat, hat and gloves
  • A complete change of clothing including long pants, long sleeve shirt, and sturdy shoes stored in a waterproof container
  • Sleeping bag or warm blanket for each person
  • Rain gear
  • Mess kits, paper cups, plates and plastic utensils
  • Cash or traveler's checks
  • Paper towels
  • Tent
  • Compass
  • Matches in a waterproof container
  • Signal flare
  • Paper and pencil
  • Personal hygiene items
  • Disinfectant and household chlorine bleach
  • Important family documents such as copies of insurance policies, passports, identification, bank account numbers, credit card account numbers and bank account records in a waterproof, portable container. Also include emergency contact numbers.
  • Books, games, puzzles and other activities to pass time
  • Alternate charging methods for your phone or any device that requires power

In the case of a power outage emergency, please be familiar with where the manual release lever is for your garage door opener and know how to operate it. Also, keep your car's gas tank full - gas stations rely on electricity to power their pumps. Keep your refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours. Turn off or disconnect appliances and other equipment in case of a momentary power "surge" that can damage computers and other devices. Consider adding surge protectors.

 

You can find more helpful tips on how to be prepared for a power outage by visiting https://www.ready.gov/power-outages. When severe weather strikes, knowing what to do until SERVPRO of Quincy arrives will make a difference. Call us directly at 217-223-2993.

Mapping out your escape plan

10/24/2016 (Permalink)

SERVPRO and the American Red Cross want to help save lives from house fires. Download your escape plan worksheet today. http://rdcrss.org/10h5yEg

Did you know that if a fire starts in your home, you'll have just two minutes to escape? That's why it's important to have working smoke alarms in your home, develop an escape plan and practice that plan. Practice your plan until everyone in the household can evacuate in less than two minutes. Test smoke alarms every month and replace the batteries as needed.

Top Tips for Fire Safety

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas
  • Test smoke alarms every month. If they're not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

What is lurking in your ducts?

10/21/2016 (Permalink)

According to the U.S. Consumer Product Safety Commission, more than 15,000 fires are sparked every year by clothes dryers.

Sweeping Away Years of Dust and Dirt - Helping Reduce Potential for Damage and Health Risks

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of our service at SERVPRO of Quincy is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

The SERVPRO Proven Duct Cleaning System is Cost Efficient

Unlike the majority of duct cleaning services, SERVPRO of Quincy uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

The SERVPRO Duct Cleaning Process

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

Duct Cleaning May Not Always Be Necessary

SERVPRO of Quincy will inspect your HVAC system and ductwork with our Roto-Vision Video Inspection System and make recommendations about the best way to address any indoor air quality concerns. This inspection can save you money and provide peace of mind on the health of your HVAC system and ductwork.

Storm Facts and SERVPRO Services

10/21/2016 (Permalink)

Storm Basics

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.

A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (one inch or greater)
  • Winds in excess of 58 mph
  • Structural wind damage
  • Tornado

Tornado Facts

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the cloud base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

Emergency Supply Kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Local maps
  • Hygiene items
  • Important documents such as copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

SERVPRO Services

Unexpected emergencies like severe weather call for immediate action. Your local SERVPRO Franchise Professional knows immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines, your SERVPRO Franchise Professional strives to:

  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within 4 hours of notification
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Here at your local SERVPRO Franchise, we can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

12 Unit Apartment Floods

2/16/2016 (Permalink)

The amount of water from the burst pipe collapsed the drywall ceiling and had 2 inches of standing water.

A water pipe froze and then burst in a large apartment complex causing 12 apartments to flood. SERVPRO of Quincy responded with a full crew to the loss site, an hour away, at 1:00 AM to start the water extraction and mitigation process. The large amount of water from the burst pipe caused the ceilings to collapse, leaving two inches of standing water throughout the building. Our crew worked diligently over the following days on the mitigation. Even with the massive size of the job, we were able to completely dry the structure and return it to the owners within two weeks. No matter when or where, SERVPRO of Quincy will respond to help you put your life and property back together "Like it never even happened".

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