What our Customers say...
"I know that your workers are not allowed tips but I would feel remiss if I did not give a shout-out to Austin. He was such a hard worker and never anything but completely polite. Thank you, Austin!"
Austin Cook, who came to our house was very helpful. He went above and beyond helping to carry out large wet boxes. Tim Porter, on the phone, was also quick acting and helpful.
Dear Jeri Beth,
We appreciate the prompt attention and service that we received from SERVPRO. Hopefully we will not need your service in the future, but SERVPRO will be our choice.
P.S. Tris was great to work with. We are pleased with his work!
"Tim and Crew,
Thanks for all the cleaning and repairs on my old house. I'll definitely call you in the future if needed."
"If it ain't broke - don't fix it! :)"
"The crew did a wonderful job and we really appreciate all of their hard work at our home!"
"Cory and his crew did an EXCELLENT job!!"
"On behalf of the Quincy Hospitality House, thank you for the generous gift-in-kind donation of carpet and upholstery cleaning values at 611.73."
"You are very kind."
"I was very impressed with Austin. He was prompt getting to my home and explained everything well and has done an awesome job. Great employee for your company! So glad that he could redo my drywall and paint too!"
"Very satisfied with the work done! SERVPRO went above & beyond for me!"
Thanks to Neil for a good job! No odor, "Like it never even happened."
"The gentleman explained what they were going to do, which I really appreciated. They were very clean and neat. I appreciated their professionalism."
"Continue giving great customer service. SERVPRO stands behind its work."
I've heard that there's always room for improvement. However, I am totally satisfied and impressed with SERVPRO of Quincy!
"What recommendations would you have to hep the SERVPRO Franchise improve its performance in the future?" The customer's response:
"None, they were excellent. Most helpful, great sense of urgency, professional and did a great job!"
Did an AMAZING job & fast!
Thank you all for such a great job! We really appreciate all you did and how quickly you responded!
The SERVPRO crew was courteous, polite and helpful throughout the duration of the job.
Prompt. Courteous. Knew what to do and did it. Good job!
We were very impressed with the professionalism from SERVPRO in all aspects of their service. We will be happy to recommend them to anyone we know who needs their services! Great job!
Prompt. Courteous. Knew what to do and did it. Good job.
We are very happy with how things went, considering the situation
Your generous gift of cleaning all of the carpets and upholstered chairs was wonderful. Your staff was so great in making sure they had cleaned everything we wanted clean. Please thank them for us. Thanks for all you do for the Quincy Hospitality House and for the community.
On behalf of the Quincy Hospitality House, thank you for the generous gift-in-kind donation of deluxe carpet cleaning valued at $582.60. Thank you again for your thoughtfulness.
I was extremely impressed with the way the carpet looked after cleaning. Spots that had been there for a while they removed. I will definitely use SERVPRO again for any cleaning!
After giving our company all 10s, this customer said, "Great job!!"
Everyone is nice and attentive to the (my) customer needs.
When asked what recommendations she had for the SERVPRO Franchise to improve its performance in the future, Donna's response was, "None. They were great!"
You guys are miracle workers! I couldn't believe the difference when I walked in the house after your crew had been there.
Your crew has been wonderful, fast and efficient.
Aaron did very well. Your new employee was also very good. Even the temporary employee had a desire to be helpful.
"Thank you for everything you've done. You guys have been great."
Thank you so much for your donation of food. Your generosity is so appreciated.
Thank you for helping people who are homeless, or in danger of becoming homeless, get back on their feet. You bring so much hope to men and women who are struggling to make ends meet.
I wish you could feel the gratitude and joy of our Madonna House families.
With gratitude and admiration,
"The guys did a great job at cleaning my chairs. They look wonderful. I am very pleased with the service."
"Neil did an excellent job [at cleaning]. He is a very efficient, nice and polite guy. He even did things that were not asked of him."
"No recommendations. SERVPRO is very professional and they do a good job for me. I know when I call SERVPRO the job will be done good and fast."
"Owner stopped by. Great customer service! Very knowledgeable. Very prompt, came on Sunday! Staff/guys were great!"
"Staff was great. Amy was wonderful also."
What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?
"None, were great, to keep up the good service."
"There is not one thing you should change. Thanks Tim."
"Thanks for working with us and Safeco as a liaison."
"SERVPRO is very good."
"Very satisfied with this company.. no problems encountered."
Dear SERVPRO, I wanted to thank all of the SERVPRO staff who did an outstanding job of cleaning a back bedroom for me. You did a phenomenal job and got rid on an offensive odor in the bedroom. Your staff is so professional and hardworking. I really appreciate what you did. Thank you so much! Such a professional and hardworking company.
"In the Fall of 2014, we suffered a water damage from a sprinkler line. The damage affected many of our beloved residents’ apartments. Aaron and his team were amazing. They were professional and courteous in working respectfully with the Bickford staff to best accommodate our many resident's needs. I recommend Aaron Smith and his SERVPRO Team to anyone in a crisis situation as well as a simple carpet cleaning. They are excellent!"
Everyone who assisted us were GREAT! Thank you! Quick Response, cheerful attitudes, professional well mannered and wonderful teamwork. Everyone Appreciated!!!
"I wouldn't have made it without all your support and with supporting me and my mess. Your the best, Shirely"
I have always seen the commercials, but I think the service is even better than that. Very Impressed.
Great Service! Nice to deal with overall. Thank you!
Very Professional- it made a very difficult time less stressful. Thanks so much for your service.
Mike is extremely helpful and left no questions unanswered.
All the employees were very courteous/friendly and hard working.
Thank goodness for Aaron Smith and SERVPRO. I made one call and Aaron and his crew were on the spot before I could get there. And they made sure the job was complete and to the satisfaction of both my realtor and insurance agent before pulling out of the driveway. Why would you call anyone but SERVPRO?
It was SERVPRO to the rescue after the Newcomb Hotel fire across the street from my studios. Most everything in the office and studio areas reeked of smoke. Were it not for SERVPRO we would have had a difficult time conducting business. As it was, with the fire occurring on Friday night, SERVPRO equipment ran non-stop over the weekend. By Monday the odor was gone and it was back to business. Aaron Smith and his staff were timely, professional and efficient
Tim and the SERVPRO team of Quincy:
Your generous gift of cleaning all of the carpets and upholstered chairs was wonderful. Your staff was so great in making sure they had cleaned everything we wanted cleaned. Please thank everyone for us. Thanks for all you do for the Quincy Hospitality House and for the community.