Step 1: 24 Hour Emergency Contact 

SERVPRO of Quincy is available 24 hours a day for water emergencies, large or small. When dealing with water damage, taking immediate action is crucial. You can greatly increase the severity of the water damage by delaying your action for even a few hours. With SERVPRO of Quincy the restoration process begins when you call us.

We have someone answering the phones 24 hours a day, 7 days a week. We are always just a phone call away. Even after normal business hours, on weekends and on holidays, our answering service will contact a team member from our location immediately. Since we are local, we strive to call you back within just a few minutes of your initial call and will most likely be onsite within one hour.

We Answer the Phone Ready to Help
Call Today - (217) 223-2993

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Quincy has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment