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Extreme Heat

7/11/2018 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected that those who live in rural areas due to the heat island effect. 

According to the EPA, "the sun can heat dry, exposed surfaces, such as roofs and pavement, to temperatures 50-90 degrees fahrenheit hotter that the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake. 

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Sings of heat stroke are a high body temperature (103+ degrees), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cook, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency. 

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter. 

Extreme Heat Safety Tips to Prepare Your Home

  • Install window air conditioners snugly; insulate if necessary
  • Check air-conditioning ducts for proper insulation
  • Install temporary window reflectors (for use between windows and drapes), such as aluminum foil-covered cardboard, to reflect heat back outside. 
  • Weather-strip doors and sills to keep cool air in
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awnings or louvers can reduce the heat that enters a home by up to 80 percent.)
  • Keep storm windows up all year

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

When They Call You, Call Us.

7/10/2018 (Permalink)

When they have water damage, your policyholder or property owner looks to you to handle the situation. You collect information and provide reassurance everything will be returned to normal. SERVPRO of Quincy understands your priority is helping restore the property and the insured's or owner's peace of mind, while minimizing the loss on a claim. 

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, SERVPRO of Quincy will be on-site to help ensure a water damage is handled properly by completing the following steps. 

Inspection

SERVPRO of Quincy will inspect affected areas of the property to determine the extent of damage. they will also review the inspection with you, your insured, or property manager and answer any questions before beginning work. 

Emergency Services

Next, SERVPRO of Quincy will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. They will also review the inspection with you, your insured, or property manager and answer any questions before beginning work. 

Emergency Services

Next, SERVPRO of Quincy will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. They will explain in detail the needed emergency services step-by-step.

Monitoring

To help ensure your insured's or owners home and personal belongings, or property are dried to appropriate industry standards, SERVPRO of Quincy will monitor the drying process. The results will be consistently communicated to you throughout the monitoring process. 

Restoration Services

SERVPRO of Quincy will replace structural materials such as drywall and baseboards, reinstall carpets, and clean affected areas of the property and belongings. A final walk-through of the jobsite will be conducted with you, your insured, or owner to help ensure their property was returned to preloss condition when possible. 

Destroy Odors with Deodorization

7/10/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. 

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Quincy provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO of Quincy does not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. 

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Quincy. Whether it's a fire, water, or mold damage, or just a stubborn odor that refuses to go away, we'll make it "Like it never even happened."

Managing Mold

6/22/2018 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Quincy has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illiustrate a "typical" mold removal process. 

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of Quincy. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water can be hidden from plain view. 

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents and Belongings

SERVPRO of Quincy can clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

Take Precautions

SERVPRO of Quincy handles water damages every day and we know prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold
  • Strong musty odors, which may indicate mold is present
  • Any evidence of past moisture problems that might have caused undetected mold growth. 
  • Excessive humidity

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Your SERVPRO of Quincy franchise understands mold and mold growth and we have the training and equipment to remediate mold in your home or business. 

Biohazard, Crime Scene, and Vandalism Cleanup

6/22/2018 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO also offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Quincy franchise professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Quincy can help turn unsafe environments into clean, safe homes and offices. 

SERVPRO of Quincy can help with the following issues:

  • Bloodborn pathogens
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Bloodborne Pathogens

SERVPRO of Quincy will remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO of Quincy Technicians thoroughly clean, disinfect, and deodorize the structure. 

Crime Scene Residues

From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO of Quincy can clean and restore your property and contents. 

Arson and Vandalism 

SERVPRO of Quincy is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Quincy also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste. 

State and local regulations vary. Contact SERVPRO of Quincy at 217-223-2993 today for 24-hour emergency service. 

Prepare Your Business!

6/22/2018 (Permalink)

Prepare your business for winter weather!

-Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 

-Inspect the property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 

-Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

-Ask SERVPRO of Quincy about starting an Emergency Ready Profile for your business. 

What is an Emergency Ready Profile?

It is a "snapshot" of each building owned/managed by a business, that provides critical information for emergency preparation.

SERVPRO of Quincy is an IICRC Certified Firm

6/22/2018 (Permalink)

SERVPRO of Quincy is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Quincy

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Service Response Guidelines

6/22/2018 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Contact SERVPRO of Quincy today at 217-223-2993 for your water restoration needs!

What to do until SERVPRO Arrives!

6/22/2018 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

24 Hour Emergency Water Damage Service

6/22/2018 (Permalink)

SERVPRO of Quincy is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 217-223-2993

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Quincy has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Quincy

SERVPRO of Quincy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.